Branch Ops & Growth Leader - Service & Cross-Sell

CBS China Bank Savings; Hagonoy; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

CBS China Bank Savings is seeking a Branch Service Head to oversee daily branch operations, ensure policy adherence, and uphold strong internal controls. The role involves leading the branch team, driving excellent customer service, cross-selling bank products, and managing cash, deposits, and administrative tasks.

You will also coordinate marketing activities, staff development, and compliance initiatives to ensure smooth, compliant branch functioning.

Responsibilities

• Manage day-to-day branch operations, ensuring policy adherence and strong internal controls.
• Oversee cash and deposit operations, internal controls, and administrative duties.
• Lead the branch team to deliver exceptional customer service and cross-sell bank products, while focusing on compliance and smooth branch functioning.

Job description

CBS China Bank Savings is seeking a Branch Service Head to oversee daily branch operations, ensure policy adherence, and uphold strong internal controls. The role involves leading the branch team, driving excellent customer service, cross-selling bank products, and managing cash, deposits, and administrative tasks.

You will also coordinate marketing activities, staff development, and compliance initiatives to ensure smooth, compliant branch functioning.