Branch Operations & Vault Lead

CBS China Bank Savings; Pampanga; On-site; PHP 300,000 - 480,000; Full time

Job summary

CBS China Bank Savings is seeking an Operations Control Officer to coordinate day-to-day branch operations and serve as the primary vault custodian alongside the Branch Service Head. The role oversees customer servicing, new account openings, and special services at the New Accounts counter.

The candidate should have at least 2 years in operations roles and a 4-year college degree, preferably in business, with strong MS Office proficiency and effective communication skills.

Qualifications

• Must be a college graduate of any 4-year course, preferably business.
• Minimum of 2 years experience as operations officer or supervisor.

Responsibilities

• Oversees day-to-day operations of integrated branch in coordination with Branch Service Head and APD Loans Officer.
• Supervises daily service operations at the New Accounts counter and other special services.
• Acts as co-approver of BSH and APD Loans Officer within the approved limit.
• Handles accounting functions and ensures books are balanced, updated and maintained.
• Responsible for end-of-day balancing, clearing operations, and transaction callbacks; submits reports to APD Loans Control Department and HUB operations.

Skills

Cashiering

Branch accounting

Clearing

Sales & marketing

Customer service

Customer complaints

Loan screening

Credit scoring

MS Office

Communication skills

Education

College degree (4-year) preferably business

Tools

MS Office (Excel, Word, PowerPoint)

Job description

CBS China Bank Savings is seeking an Operations Control Officer to coordinate day-to-day branch operations and serve as the primary vault custodian alongside the Branch Service Head. The role oversees customer servicing, new account openings, and special services at the New Accounts counter.

The candidate should have at least 2 years in operations roles and a 4-year college degree, preferably in business, with strong MS Office proficiency and effective communication skills.