Branch Operations Leader — Grow Sales & Service

Nails Glow- Head Office; Tanay; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Nails Glow- Head Office seeks a Branch Head to manage daily operations, drive sales performance, and uphold brand standards at the Tanay branch.

You will lead a team, monitor KPI metrics, handle inventory and reporting, and collaborate with other departments to ensure customer satisfaction and smooth operations.

This role requires a degree in business, 2–3 years experience in branch management, and a proactive, results-oriented mindset with weekend availability when required.

Qualifications

• Bachelor's degree preferred.
• 2–3 years in branch management, retail, sales or supervisory roles.
• Strong leadership, communication and customer service skills.

Responsibilities

• Oversee the day-to-day operations of the branch
• Lead, supervise, and motivate branch employees to achieve performance targets
• Monitor sales, revenue, expenses, and branch profitability
• Ensure excellent customer service and address customer concerns or complaints promptly
• Monitor staff attendance, schedules, productivity, and performance
• Conduct regular team meetings, coaching, and performance evaluations
• Ensure proper implementation of company policies, procedures, and standards
• Monitor inventory, supplies, equipment, and branch assets
• Coordinate with other departments regarding operational, purchasing, HR, marketing, and administrative concerns
• Prepare and submit required branch reports, including sales, attendance, inventory, and operational reports

Skills

Leadership

People-management

Communication

Customer service

Decision making

Problem solving

Organized

Results-oriented

Education

Bachelor's degree in Business Administration or related field

Job description

Nails Glow- Head Office seeks a Branch Head to manage daily operations, drive sales performance, and uphold brand standards at the Tanay branch.

You will lead a team, monitor KPI metrics, handle inventory and reporting, and collaborate with other departments to ensure customer satisfaction and smooth operations.

This role requires a degree in business, 2–3 years experience in branch management, and a proactive, results-oriented mindset with weekend availability when required.