Branch Operations Lead — Sales, Service & Growth

MR DIY Philippines; La Carlota; On-site; PHP 502,000 - 725,000; Full time

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager for Negros Occidental to help lead daily branch operations, supervise staff, control inventory, and ensure outstanding customer service in a busy retail environment.

You will drive sales targets with the Branch Manager, implement promotions, train and develop team members, monitor performance, handle cash procedures, maintain store standards, and prepare reports on sales and inventory.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum of 5 years of experience in a retail management role.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Customer-oriented with focus on providing exceptional customer service.
• Proven track record of meeting sales targets and driving business growth.
• Knowledge of inventory management and merchandising techniques.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee the day-to-day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.
• Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.
• Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
• Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.
• Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.
• Maintain a clean and organized store environment to provide a pleasant shopping experience for customers.
• Assist in conducting regular inventory checks and ensure accurate stock levels are maintained.
• Handle cash management and ensure proper handling of cash transactions in accordance with company policies.
• Assist in preparing reports on branch performance, sales, and inventory levels.

Skills

Leadership

Communication

Customer Service

Team Development

Sales Targeting

Inventory Management

Merchandising

POS Systems

Cash Handling

Promotions

Education

Bachelor's degree in Business Administration/Management

Tools

POS systems

Microsoft Office

Job description

MR DIY Philippines is seeking an experienced Assistant Branch Manager for Negros Occidental to help lead daily branch operations, supervise staff, control inventory, and ensure outstanding customer service in a busy retail environment.

You will drive sales targets with the Branch Manager, implement promotions, train and develop team members, monitor performance, handle cash procedures, maintain store standards, and prepare reports on sales and inventory.