Branch Growth & Operations Leader

Cepat Kredit Financing Inc; Las Piñas; On-site; PHP 670,000 - 1,116,000; Full time

Job summary

Cepat Kredit Financing Inc. seeks an experienced Branch Operations Manager to lead a busy branch in Metro Manila. The role oversees staff, daily operations, and performance, while driving growth and maintaining strong client relationships across partnerships.

You will implement programs for staff and clients, monitor market trends, and report outcomes to senior management. Ortigas Pasig training is required for two weeks.

Qualifications

• Degree in Business Management, Sales or Marketing or related field is a plus.
• Minimum 4 years branch operations experience, with at least 2 years in a managerial or Supervisory role.
• Strong marketing knowledge and product/industry awareness.
• Excellent written and verbal communication, decision making, problem solving, presentation, interpersonal and networking skills.

Responsibilities

• Oversee branch and subordinates to ensure effective completion of duties.
• Conduct daily operation assessments to drive branch growth.
• Monitor daily production and branch status updates.
• Maintain client and employee contact to ensure quality service.
• Plan, create and implement programs for staff and clients.
• Prepare competitors' analysis and market changes reports.
• Maintain partnerships with loan consultants, dealers, and other partners.
• Deliver marketing activities within budget.
• Report branch performance to management.
• Handle client complaints escalated by staff.
• Represent the branch at management and other meetings.
• Perform other duties as assigned.

Skills

Communication skills

Problem solving

Presentation skills

Interpersonal skills

Networking

Leadership

Education

Business Management / Sales / Marketing degree

Job description

Cepat Kredit Financing Inc. seeks an experienced Branch Operations Manager to lead a busy branch in Metro Manila. The role oversees staff, daily operations, and performance, while driving growth and maintaining strong client relationships across partnerships.

You will implement programs for staff and clients, monitor market trends, and report outcomes to senior management. Ortigas Pasig training is required for two weeks.