Branch Operations & Compliance Leader

CBS China Bank Savings; Hagonoy; On-site; PHP 1,400,000 - 2,200,000; Full time

Job summary

CBS China Bank Savings is seeking a Branch Service Officer to support the Branch Service Head in daily operations at the New Accounts counter, ensuring policy compliance and smooth service delivery. The role emphasizes balancing, clearing, and transaction reconciliation, while coaching staff to sustain reliable branch performance with low risk and high customer satisfaction.

You will contribute to accurate record keeping, assist customers, and help uphold security standards across branch

Qualifications

• Experience supporting daily branch operations and counter service is a plus.

Responsibilities

• Support the Branch Service Head in daily operations at the New Accounts counter.
• Balance, clear, and reconcile transactions.
• Coach staff to sustain reliable branch performance with low risk and high customer satisfaction.

Skills

Customer service

Attention to detail

Staff coaching

Job description

CBS China Bank Savings is seeking a Branch Service Officer to support the Branch Service Head in daily operations at the New Accounts counter, ensuring policy compliance and smooth service delivery. The role emphasizes balancing, clearing, and transaction reconciliation, while coaching staff to sustain reliable branch performance with low risk and high customer satisfaction.

You will contribute to accurate record keeping, assist customers, and help uphold security standards across branch