Branch Operations & Compliance Lead — Customer Service

CBS China Bank Savings; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

CBS China Bank Savings in the Philippines is seeking a Branch Service Officer to support the Branch Service Head in day-to-day operations, ensuring compliance with bank policies and internal controls. The role emphasizes accuracy in balancing and servicing customer transactions, especially in the New Accounts section.

Ideal candidates have a background in branch banking, strong customer service, supervisory ability, and willingness to be posted in Iba, Zambales.

Qualifications

• Background in branch banking is required or highly preferred.
• Strong customer service and interpersonal skills.
• Ability to supervise or coordinate small teams or tasks.

Responsibilities

• Support the Branch Service Head in day-to-day operations.
• Ensure compliance with bank policies and internal controls, and accuracy in balancing and servicing transactions, especially in New Accounts.

Skills

Branch banking

Customer service

Supervisory ability

Job description

CBS China Bank Savings in the Philippines is seeking a Branch Service Officer to support the Branch Service Head in day-to-day operations, ensuring compliance with bank policies and internal controls. The role emphasizes accuracy in balancing and servicing customer transactions, especially in the New Accounts section.

Ideal candidates have a background in branch banking, strong customer service, supervisory ability, and willingness to be posted in Iba, Zambales.