BRANCH MANAGER - IBA BRANCH

BHF Multi Gab Inc.; Iba; On-site; PHP 391,000 - 614,000; Full time

Job summary

BHF Multi Gab Inc. is seeking a dedicated Branch Operations Manager to lead daily activities in our Iba, Zambales branch. You will drive sales strategies, mentor staff, and ensure excellent customer service while maintaining compliance and financial controls.

The role requires a business background, proven leadership, and a track record in sales. Join a dynamic team committed to growth and customer satisfaction in a retail-heavy environment.

Qualifications

• Graduate of any business related course.
• Experience in sales and retail industry.
• Proven managerial or supervisory experience.
• Proven sales and marketing performance.
• Good interpersonal, leadership and communication skills.
• Results-oriented.
• Computer literate.
• Willing to be trained and to work immediately.

Responsibilities

• Oversee daily branch activities and ensure smooth operations.
• Develop strategies to meet branch sales targets and profitability goals.
• Supervise, train and mentor branch staff to improve performance.
• Ensure high-quality customer service and resolve concerns promptly.
• Monitor expenses and safeguard branch assets within budget.
• Ensure compliance with regulatory requirements and company standards.

Skills

Leadership

Communication

Sales

Customer service

Team management

Interpersonal skills

Problem solving

Education

Bachelor's degree in Business

Tools

MS Office

Job description

Must be amenable to work at Iba, Zambales

Full-Time

Hiring 0 candidate

At least At least 1 years experience

Posted 9 months ago

Job Description

Key Responsibilities:

• Branch Operations Management: Oversee daily branch activities to ensure smooth and efficient operations. Implement and enforce company policies, procedures, and compliance requirements. Manage resources effectively to meet operational goals.
• Sales and Business Development: Develop strategies to achieve branch sales targets and profitability goals. Identify business opportunities and potential markets to expand client base. Promote products and services to meet customer needs and grow revenue.
• Team Leadership and Development: Supervise, train, and mentor branch staff to improve performance and service quality. Set clear performance objectives and regularly evaluate staff performance. Foster a positive and productive work environment.
• Customer Service and Relationship Management: Ensure high-quality customer service is consistently delivered. Address and resolve customer concerns promptly and effectively. Build and maintain strong client relationships to encourage loyalty and repeat business.
• Financial and Administrative Control: Monitor branch expenses and ensure adherence to budget. Safeguard branch assets and ensure accurate recordkeeping. Prepare and submit required reports to senior management.
• Compliance and Risk Management: Ensure branch operations comply with regulatory requirements and company standards. Identify risks and implement measures to mitigate them. Conduct regular audits or checks to maintain operational integrity

Qualifications

• Graduate of any business related course
• With experience in sales and retail industry
• With proven managerial or supervisory experience
• With proven sales and marketing performance
• With good interpersonal, leadership and communication skills
• Results-oriented
• Computer literate
• Willing to be trained and to work immediately