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LogiCore Express is seeking a Branch Manager to oversee daily branch operations, logistics, sales, and customer service. You will lead staff, drive growth, monitor performance, and ensure service quality while coordinating with Head Office and partners.
The ideal candidate holds a Bachelor's in Business/Management/Logistics, has 3–5 years in branch management or logistics, and demonstrates strong leadership, communication, and problem-solving skills. On-site role with travel as needed.
The Branch Manager is responsible for the overall management of the branch, including operations, sales, customer service, staff performance, and business growth. The role ensures that the branch operates efficiently while meeting company targets and providing excellent service to customers.
Manage the overall daily operations of the branch.
Ensure smooth and efficient logistics and delivery operations.
Develop new business opportunities and help achieve branch sales targets.
Build and maintain strong relationships with clients and business partners.
Monitor branch revenue, expenses, and overall performance.
Lead, supervise, and motivate branch employees.
Set team goals and monitor employee performance.
Ensure excellent customer service and resolve customer concerns.
Coordinate with Head Office and other branches regarding operations and business activities.
Monitor delivery performance, service quality, and operational issues.
Bachelor's degree in Business, Management, Logistics, or a related field.
At least 3-5 years of experience in branch management, operations, logistics, sales, or a related field.
Experience in logistics, freight, transportation, or courier services is preferred.
Strong leadership and people management skills.
Good communication and problem-solving skills.
Customer-focused and results-driven.
Strong organizational and decision-making skills.
Willing to work on-site and travel when required.