Branch Manager

true value philippines; Philippines; Sur place; PHP 350 000 - 700 000; Plein temps

Résumé du poste

True Value Philippines is seeking a Store Manager to drive sales and maintain high product standards across the store. You will lead a team, ensure top customer service, and safeguard store assets while implementing promotional activities.

Key responsibilities include achieving sales targets, supervising staff, merchandising, inventory control, and loss prevention, with a focus on strong business analysis and customer satisfaction.

Qualifications

• Graduate of any four-year business course or a related course.
• Experience in store management (supervisory or managerial capacity).
• Knowledge of merchandising, inventory management, and loss prevention.

Responsabilités

• Meet or surpass sales targets and drive activities to generate sales.
• Model and ensure excellent customer service across the team and address inquiries promptly.
• Display merchandise to standards, manage inventory levels, and run promotions to boost sales.

Connaissances

Store operations

Inventory management

Loss prevention

Analytical thinking

Customer service

Formation

Bachelor's degree in business or related field

Description du poste

Job Summary

The Store Manager is accountable for achieving the store's sales targets while ensuring merchandise is properly maintained to company standards and that only quality products are displayed at all times. The role implements promotional activities and evaluates their impact on sales, and initiates projects and activities that generate or improve store performance. The Store Manager also leads the store team, upholds excellent customer service, and safeguards store operations and assets.

Key Responsibilities:

• Sales Performance: Meet or surpass the store's sales targets, and initiate projects and activities that generate or improve sales.
• Customer Service: Model excellent customer service, ensure it is consistently practiced by direct-hired employees and promo clerks, and resolve customer inquiries, feedback, and complaints promptly.
• Merchandising and Inventory: Ensure merchandise is displayed to standard, inventory levels are optimal, and quality products are on the floor at all times. Implement promotional activities and evaluate their impact on sales.
• Store Operations and Loss Prevention: Enforce proper merchandise handling, receiving guidelines, and security controls to prevent shrinkage, pilferage, and lost items. Maintain good housekeeping in the selling area and stockrooms.
• People Management and Business Analysis: Supervise, train, and evaluate direct reports, enforce company policies and employee discipline, and coordinate with Head Office on business trends. Use available resources (JDA/Server) and competitor research to prepare analyses and recommendations that improve the business.

Job Qualifications:

• Graduate of any four-year business course or a related course
• Minimum of 2 years of store management experience in a service-oriented company, in a supervisory or managerial capacity
• Good knowledge of store operations, business trends, and the competitive landscape
• Analytical and problem-solving skills, with working knowledge of merchandising, inventory management, and loss prevention