BRANCH MANAGER

Inland South Cargo Express Inc.; Daet; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

13th Month Pay

Compensation Benefits (SSS, Pag-ibig, PhilHealth)

Perfect Attendance Incentive

Vacation Leave With Pay

Job summary

Inland South Cargo Express Inc. is seeking a skilled operations supervisor in Daet to oversee administrative functions, customer service, and team leadership. The ideal candidate will have a four-year degree, supervisory experience, and exceptional communication skills in both English and Filipino.

The position offers numerous benefits including 13th Month Pay, compensation benefits, a perfect attendance incentive, and paid vacation leave.

Qualifications

• At least one year of supervisory experience in the same field.
• Ability to handle conflicts and stressful situations.
• Proficient in preparing reports on sales and operational metrics.

Responsibilities

• Perform administrative functions and customer service duties.
• Assist clients with queries and account updates.
• Ensure accurate account reconciliation and communication with clients.

Skills

Leadership qualities

Excellent communication and writing skills

Proficient computer skills

Customer service skills

Ability to analyze cargo movement trends

Conflict resolution skills

Independent work ethic

Decision making

Time management skills

Training and mentoring

Education

Graduate of any four-year business program

Job description

Responsibilities

Responsible for performing administrative functions, reconciliation, and customer service duties. Assist clients by answering queries and providing account updates. Ensure accurate account reconciliation while maintaining reliable communication with clients.

Branch Assignment

Daet

Qualifications

• Graduate of any four‑year business program.
• At least one year of supervisory experience in the same field.
• Good leadership qualities.
• Excellent communication and writing skills.
• Ability to stay calm under pressure.
• Ability to meet targets on time.
• Proficient computer, mathematical, and customer‑service skills.
• Ability to handle conflicts and stressful situations while multitasking.
• Initiative and sound judgment.
• Ability to direct and supervise teams.
• Independent work ethic, with the capacity to meet deadlines in a fast‑paced environment.
• Ability to analyze cargo movement trends, inventory levels, and branch profitability.
• Effective data comparison for accuracy and completeness.
• Error detection and adjustment skills.
• Priority setting and workload planning.
• Follow, apply, interpret, and explain instructions and guidelines.
• Decisiveness and appropriate action taking.
• Time‑management and goal‑oriented planning.
• Experience in branch coordination and inter‑office communication.
• Training and mentoring of junior staff in operational procedures.
• Competence in preparing weekly, monthly, and quarterly reports on sales, cargo volumes, and operational metrics.
• Computer literacy.
• Proficiency in monitoring branch performance and generating operational reports.
• Customer‑relations and negotiation skills for handling complaints, cargo claims, and damaged cargo.
• Timely submission of operations summaries and performance updates to management.
• Strong communication skills in English and Filipino.
• Good oral and written communication.
• Honesty and trustworthiness.
• Support for branch operations personnel, including dispatchers, drivers, and warehouse staff.
• Maintenance of high customer‑satisfaction standards while protecting company interests.
• Male, single or married.
• Physically fit.
• Good moral character.

Benefits

13th Month Pay | Compensation Benefits (SSS, Pag‑ibig, PhilHealth) | Perfect Attendance Incentive | Vacation Leave With Pay