Branch Head

China Bank Group; Cebu City; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

China Bank Group Cebu-SM Seaside City Branch seeks a Branch Head to provide strategic direction and hands-on management, driving growth, service excellence, and compliance. You will lead a committed team toward delivering superior customer experiences while upholding BSP standards.

You will translate corporate strategy into actionable branch plans, oversee operations, manage risk and audits, and coach staff to achieve results while maintaining high engagement and professionalism.

Qualifications

• 3–5 years of proven leadership in branch operations, sales, and banking products and services.
• Strong knowledge of branch policies, audit systems, and BSP/regulatory frameworks.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Lead your branch to deliver growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch plans that drive sales and relationships.
• Oversee branch operations with emphasis on risk control and regulatory compliance.
• Ensure efficient operations from internal control to service delivery.
• Coach and empower employees to align with the company mission and values.

Skills

Leadership

Branch operations

Regulatory compliance

MS Word

MS Excel

PowerPoint

Strategic thinking

Analytical skills

Communication

Interpersonal skills

Detail-oriented

Tools

MS Word

MS Excel

PowerPoint

Job description

Cebu-SM Seaside City Branch, Mambaling, City Of Cebu, Cebu, Region 7 ( Central Visayas ), Philippines

3 - 5 Years

Permanent

Job Description

Branch Head

About You and the Role

As Branch Head, you’ll provide both strategic direction andhands‑on management to ensure your branch meets — and exceeds — its businessgoals. You’ll lead a committed team toward service excellence, operationalintegrity, and sustainable growth, while upholding the highest standards ofcompliance and customer satisfaction.

What You’ll Be Doing

• Leadyour branch to deliver business growth, profitability, and outstandingcustomer service.
• Translatecorporate strategies into actionable branch-level plans that drive salesand strengthen customer relationships.
• Overseeall branch operations, ensuring full compliance with company policies,audit requirements, and regulatory standards (BSP and other governingagencies).
• Ensureefficient branch operations — from risk management and internal controlsto day-to-day upkeep and service delivery.
• Coach,mentor, and empower employees to achieve their full potential and alignwith the company’s mission and values.

What Success Looks Like

• Thebranch consistently meets or surpasses financial and operational targets.
• Theteam demonstrates high engagement, professionalism, and a sharedcommitment to service excellence.
• Customerrelationships are deepened, with consistent positive feedback and strongloyalty indicators.
• Regulatoryand internal audit results reflect a well-managed, compliant, andrisk‑aware operation.

Qualifications We Value

Professional Experience:

• 3–5years of proven leadership in branch operations, sales, and marketing ofbanking products and services.

Knowledge and Skills:

• Strongcommand of branch operations, policies, audit systems, and BSP/otherregulatory frameworks.
• Proficiencyin MS Word, Excel, and PowerPoint.
• Strategicmindset with solid analytical and problem‑solving capabilities.
• Excellentleadership, communication, and interpersonal skills, with a track recordof motivating teams to achieve results.
• Highlydetail-oriented, proactive, and results-driven.

Job Snapshot

Updated Date

10-01-2026

Job ID

JOB_1613

Department

Cebu - SM Seaside City Branch

Location

Location Cebu-SM Seaside City Branch, Mambaling, City Of Cebu, Cebu, Region 7 ( Central Visayas ), Philippines