Branch Growth Leader — Elevate Teams & Customer Service

DigiPlus Interactive Corp; Metro Manila; On-site; PHP 450,000 - 650,000; Full time

Job summary

DigiPlus Interactive Corp in the Philippines is seeking a Branch Manager for our SM City Bicutan location to oversee daily operations, drive branch performance, and ensure customer service excellence.

You will lead staff development, monitor budgets, and implement strategic initiatives to meet targets while maintaining a positive, guest-focused environment, with opportunities for growth as the network expands.

Responsibilities

• Oversee daily operations of the SM City Bicutan branch.
• Drive branch performance to meet targets and KPIs.
• Ensure customer service excellence across all touchpoints.
• Lead staff development and coaching to improve service quality.
• Monitor budgets and financial performance.
• Implement strategic initiatives to achieve branch goals while maintaining a positive, guest-focused environment.

Job description

DigiPlus Interactive Corp in the Philippines is seeking a Branch Manager for our SM City Bicutan location to oversee daily operations, drive branch performance, and ensure customer service excellence.

You will lead staff development, monitor budgets, and implement strategic initiatives to meet targets while maintaining a positive, guest-focused environment, with opportunities for growth as the network expands.