Branch Client Relations & Growth Specialist

BDO Unibank, Inc.; Quezon City; On-site; PHP 320,000 - 540,000; Full time

Job summary

BDO Unibank, Inc. invites applications for the Branch Client Relations Officer role in Metro Manila.

The officer will manage daily lobby operations and support the Branch Head in driving growth through active marketing, cross-selling, and upselling of the bank and its affiliates' products and services. The role involves identifying client needs, generating sales leads, and promoting banking and bancassurance solutions to improve client relationships and contribute to branch sales targets while

Qualifications

• Bachelor's degree required.
• At least three years of branch banking experience as an officer.
• Proficiency in computer and business applications.
• Effective oral and written communications skills.

Responsibilities

• Provide customer service to clients and engage in lobby activities.
• Manage lobby traffic and guide clients to digital channels.
• Approve and override transactions as needed.
• Ensure compliance with Bank policies, procedures and requirements.

Skills

Customer service

Sales skills

Communication skills

Computer literacy

Education

Bachelor's degree

Job description

BDO Unibank, Inc. invites applications for the Branch Client Relations Officer role in Metro Manila.

The officer will manage daily lobby operations and support the Branch Head in driving growth through active marketing, cross-selling, and upselling of the bank and its affiliates' products and services. The role involves identifying client needs, generating sales leads, and promoting banking and bancassurance solutions to improve client relationships and contribute to branch sales targets while