Branch Client Growth Specialist

BDO Unibank, Inc.; Mandaluyong; On-site; PHP 350,000 - 550,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a Branch Client Relations Officer to manage daily lobby operations and support the Branch Head in driving growth through active marketing and cross-selling of products and services.

The role focuses on identifying client needs and promoting banking and bancassurance solutions to strengthen relationships and hit branch sales targets. Key responsibilities include handling customer service, directing lobby traffic to digital channels, approving

Qualifications

• Bachelor's degree required.
• At least three years of branch banking experience as an officer.
• Proficiency in computer and business applications.
• Effective oral and written communication skills.

Responsibilities

• Provide customer service to bank clients by actively offering assistance.
• Manage lobby traffic and guide clients to use alternative electronic channels.
• Approve and override transactions.
• Ensure compliance with the bank's policies, procedures and requirements.

Skills

Computer proficiency

Oral and written communication

Education

Bachelor's degree

Job description

BDO Unibank, Inc. in the Philippines is seeking a Branch Client Relations Officer to manage daily lobby operations and support the Branch Head in driving growth through active marketing and cross-selling of products and services.

The role focuses on identifying client needs and promoting banking and bancassurance solutions to strengthen relationships and hit branch sales targets. Key responsibilities include handling customer service, directing lobby traffic to digital channels, approving