Branch Client Relations & Growth Specialist

BDO Unibank; Philippinen; Vor Ort; PHP 420.000 - 660.000; Vollzeit

Zusammenfassung

BDO Unibank is seeking a Branch Client Relations Officer to oversee daily lobby operations and support the Branch Head in driving growth through active marketing, cross-selling, and upselling of banking and insurance products. The role includes identifying client needs, generating sales leads, and promoting appropriate products to enhance client relationships and meet branch sales targets.

The CRO will manage lobby flow, guide clients to digital channels, approve transactions, and ensure

Qualifikationen

• Bachelor's degree required.
• At least three years of branch banking experience as an officer.
• Proficiency in computer and business applications.
• Effective oral and written communication skills.
• Available vacancies for Greenhills, Ortigas, Makati, Quezon City and Manila areas.

Aufgaben

• Provide customer service to the Bank's clients by actively assisting customers.
• Manage lobby traffic in the branch and educate clients to use digital channels.
• Approve and override transactions.
• Ensure compliance with the Bank's policies, procedures and requirements.

Kenntnisse

Customer service orientation

Computer & business applications

Oral & written communication

Ausbildung

Bachelor's degree

Jobbeschreibung

BDO Unibank is seeking a Branch Client Relations Officer to oversee daily lobby operations and support the Branch Head in driving growth through active marketing, cross-selling, and upselling of banking and insurance products. The role includes identifying client needs, generating sales leads, and promoting appropriate products to enhance client relationships and meet branch sales targets.

The CRO will manage lobby flow, guide clients to digital channels, approve transactions, and ensure