Branch Client Growth & Relations Specialist

BDO Unibank; Mandaluyong; Sur place; PHP 391 000 - 670 000; Plein temps

Résumé du poste

BDO Unibank is seeking a Branch Client Relations Officer to manage daily lobby operations and support the Branch Head in driving business growth through active marketing, cross-selling, and upselling of deposit accounts, loans, and cards. The role focuses on identifying client needs, generating leads, and promoting banking and bancassurance products to enhance client relationships.

The CRO will work across multiple branches in Greenhills, Ortigas, Makati, Quezon City and Manila areas,

Qualifications

• Bachelor's degree holder.
• At least three years branch banking experience as an officer.
• Proficiency in computer and business applications.
• Excellent oral and written communication skills.

Responsabilités

• Provide customer service to clients by actively assisting at the lobby.
• Manage lobby traffic and educate clients to use electronic channels.
• Approve and override transactions where appropriate.
• Ensure compliance with Bank policies, procedures and requirements.

Connaissances

Customer service

Communication (oral and written)

Computer proficiency

Formation

Bachelor's degree

Description du poste

BDO Unibank is seeking a Branch Client Relations Officer to manage daily lobby operations and support the Branch Head in driving business growth through active marketing, cross-selling, and upselling of deposit accounts, loans, and cards. The role focuses on identifying client needs, generating leads, and promoting banking and bancassurance products to enhance client relationships.

The CRO will work across multiple branches in Greenhills, Ortigas, Makati, Quezon City and Manila areas,