Branch Banking Leader - Lending, Ops & Service

BPI DIRECT BANKO,INC. A SAVINGS BANK; Tangub; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

BPI DIRECT BANKO, INC. A Savings Bank in the Philippines seeks an experienced Branch Manager to oversee daily branch operations, lending, customer service, and compliance. You will lead staff, drive loan portfolio targets, and maintain security and audit standards.

The role emphasizes marketing loans, managing customer relations, and ensuring adherence to policies while supporting branch growth and safety. Strong leadership and local market knowledge are essential.

Qualifications

• Graduate of a 4-year degree course in business-related disciplines (Finance / Management / Economics, etc.)
• At least 5 years of experience in the banking industry (Rural Banks, microfinance-focused NGOs as well)
• Familiarity with the community of the branch (main markets, target segment, local network and connections, etc.)

Responsibilities

• Initiates plans/strategies for marketing loans for prospective clients in pursuit of the branch target for loan portfolio
• Manages staff’s pro-active account monitoring and servicing activities to help ensure maintenance of good loan portfolio quality
• Maintains good public relations with customers and the local community
• Supervises the day to day operational functions of the branch including: vault, drawer and cash balancing; overseeing teller and customer service duties; and assisting and approving customer transactions within authority limits
• Complies with all department and company policies, procedures and regulations
• Provides inputs for the improvement of existing policies and guidelines of the lending operation
• Is responsible for the general maintenance of the facility. Ensures that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved
• Approves the Manage Logon ID information of clients for Mobile App registration

Skills

Leadership

Sales management

Customer service

Education

Bachelor's degree

Job description

BPI DIRECT BANKO, INC. A Savings Bank in the Philippines seeks an experienced Branch Manager to oversee daily branch operations, lending, customer service, and compliance. You will lead staff, drive loan portfolio targets, and maintain security and audit standards.

The role emphasizes marketing loans, managing customer relations, and ensuring adherence to policies while supporting branch growth and safety. Strong leadership and local market knowledge are essential.