Branch Banking & Customer Service Specialist

BDO Unibank; Baguio; On-site; PHP 246,000 - 379,000; Full time

Job summary

BDO Unibank, Inc. is looking for a branch operations professional to handle deposits, withdrawals, payments, remittances and other transactions with accuracy and efficiency.

The role requires a Bachelor’s degree in Business or related field, 1 year of branch operations experience (fresh graduates welcome), and strong communication skills. Onsite work is in Benguet-Buguias, with adherence to bank policies and regulatory standards.

Qualifications

• Bachelor’s degree in business or related field.
• 1 year experience in branch operations; fresh graduates welcome.
• Proficiency in computer and business applications.
• Effective oral and written communication skills.
• Strong presentation and negotiation skills.
• Good interpersonal and people management abilities.
• Solid problem solving and numerical skills.
• Willing to work onsite in Benguet - Buguias.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides customer service to bank clients; may promote bank products and services.
• Ensures compliance with bank policies, procedures and regulatory requirements.
• Performs other duties as required.

Skills

Oral and written communication

Presentation and negotiation

Interpersonal and people management

Problem solving and numerical skills

Education

Bachelor’s degree in Business or related field

Job description

BDO Unibank, Inc. is looking for a branch operations professional to handle deposits, withdrawals, payments, remittances and other transactions with accuracy and efficiency.

The role requires a Bachelor’s degree in Business or related field, 1 year of branch operations experience (fresh graduates welcome), and strong communication skills. Onsite work is in Benguet-Buguias, with adherence to bank policies and regulatory standards.