Branch Banking & Client Service Specialist

BDO Unibank; Santiago, Bambang; Hybrid; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, remittances, and other transactions with accuracy and timeliness, in line with bank standards. The role emphasizes delivering friendly, efficient customer service, promoting qualifying products and services, and ensuring compliance with bank policies.

It requires attention to detail and clear communication. Onsite work is required at the Nueva Vizcaya – Bambang Branch.

Qualifications

• Bachelor’s degree in a relevant field, preferably Business.
• At least one year of experience in branch operations, or fresh graduates welcome.
• Must communicate clearly and effectively.
• Willing to work onsite in Nueva Vizcaya - Bambang Branch.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides appropriate customer service, promoting bank products and services.
• Performs other duties as required and ensures compliance with bank policies.
• Adheres to regulatory requirements and internal controls.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, remittances, and other transactions with accuracy and timeliness, in line with bank standards. The role emphasizes delivering friendly, efficient customer service, promoting qualifying products and services, and ensuring compliance with bank policies.

It requires attention to detail and clear communication. Onsite work is required at the Nueva Vizcaya – Bambang Branch.