Branch Associate

TL MABUHAY DRIVING LESSON ACADEMY, INC.; Surigao del Sur; On-site; PHP 201,000 - 335,000; Full time

Job summary

TL Mabuhay Driving Lesson Academy, Inc. is seeking a Branch Associate in the Philippines to be the primary contact for customers visiting a branch location and to help drive sales while delivering excellent customer service.

You will handle daily transactions, assist with product inquiries, ensure accurate cash handling, and maintain branch records. A Bachelor’s degree and government IDs (SSS, PhilHealth, Pag-IBIG, TIN) are required; a driver’s license is a plus.

Qualifications

• Education: Bachelor’s degree required (preferably in Business, Finance, Marketing, Communications, or related field).
• Experience: Prior experience in customer service, retail banking, sales, or administrative support preferred.
• Experience handling cash, managing transactions, or working in a customer-facing role is an advantage.
• Must have valid and active records/numbers for SSS, PhilHealth, Pag-IBIG, and TIN.

Responsibilities

• Primary point of contact for customers visiting a branch location.
• Deliver exceptional customer service and assist with product/service inquiries.
• Manage daily administrative or operational transactions and support branch performance and sales goals.

Skills

Strong verbal and written comms

Cash handling accuracy

MS Office & CRM familiarity

Driver’s license (plus)

Education

Bachelor’s degree

Tools

MS Office

CRM systems

Job description

Job Summary

A Branch Associate serves as the primary point of contact for customers visiting a branch location. They are responsible for delivering exceptional customer service, managing daily administrative or operational transactions, assisting with product/service inquiries, and supporting overall branch performance and sales goals.

Qualifications:

Education & Experience

• Education: Bachelor’s degree required (preferably in Business, Finance, Marketing, Communications, or a related field).

• Experience:

  • Prior experience in customer service, retail banking, sales, or administrative support is preferred.

  • Experience handling cash, managing transactions, or working in a customer-facing role is an advantage.

  • Must have valid and active records/numbers for the following Philippine government agencies:

    • SSS (Social Security System)

    • PhilHealth (Philippine Health Insurance Corporation)

    • Pag-IBIG (Home Development Mutual Fund)

    • TIN (Tax Identification Number)

Key Competencies & Skills

• Strong verbal and written communication skills with a customer-centric and professional approach.

• High level of accuracy in cash handling, documentation, and transaction processing.

• Basic to intermediate proficiency with standard office tools (MS Office) and adaptable to proprietary branch software/CRM systems.

• A valid Driver’s License is a major plus (for mobility or travel across local branches/clients if required).