About the role
This is a client-facing bookkeeping role supporting an Australian accounting firm with business clients across different industries. You'll manage bookkeeping for multiple Australian clients, speak directly with them by phone and email, handle their questions and follow up on outstanding information. You'll work closely with the firm's accountants to keep each client's records accurate, current and ready for BAS and year-end.
Key responsibilities
- Manage day-to-day bookkeeping from start to finish for a portfolio of Australian business clients
- Record and correctly code transactions in Xero, MYOB and QuickBooks
- Complete bank reconciliations and maintain and reconcile balance sheet and general ledger accounts
- Prepare and lodge BAS and IAS through the firm's review and lodgement processes, including GST and PAYG withholding reconciliations
- Process payroll, including Single Touch Payroll (STP) and superannuation
- Be the bookkeeping point of contact for clients, communicating confidently by phone and email
- Answer client questions, follow up on missing documents and keep clients informed about outstanding bookkeeping matters
- Investigate discrepancies, resolve issues and elevate technical matters to the accountants when needed
- Keep records accurate, up to date and ready for BAS and year-end
- Follow firm processes and checklists, meet deadlines and suggest practical improvements
About you
- 3-5 years of hands-on Australian bookkeeping experience, specifically with Australian bookkeeping requirements
- Strong practical Xero skills, with experience using it to manage day-to-day bookkeeping independently
- Experience managing bookkeeping for multiple Australian business clients at the same time, including competing priorities and deadlines
- Proven experience dealing directly with clients, including phone conversations, answering bookkeeping queries, requesting information and resolving issues
- Strong spoken and written English
- Experience using MYOB and QuickBooks
- Good working knowledge of Australian GST, BAS, IAS, PAYG withholding, payroll, STP and superannuation
- Strong organisation, accuracy and attention to detail
- Practical judgement, initiative and confidence solving problems
- Ability to learn new systems quickly and work collaboratively
Benefits
- Full-time work-from-home arrangement
- Monday-Friday schedule aligned with Australian business hours
- Responsibility for your own client portfolio
- Direct collaboration with Australian accountants and exposure to clients across different industries