Booking Conversion Specialist — Post-Booking Engagement

On Spot Global Corporation; Angeles; On-site; PHP 223,200 - 390,600; Full time

Benefits offered by this job

Performance-based progression

Supportive work environment

Job summary

A customer engagement company in Pampanga, Angeles, is seeking a Sales Operations Specialist to enhance customer attendance for bookings. This full-time role focuses on ensuring customers connect and engage following their bookings, requiring strong communication and rapport-building skills. Ideal candidates will have 1-3 years in sales support or customer service environments and experience with CRM systems. Performance-based progression and training are offered.

Qualifications

• 1–3 years experience in sales support, appointment setting, customer service, or inside sales.
• Experience using a CRM system.
• Thrives in structured workflows and high-activity environments.

Responsibilities

• Call customers who have booked appointments and reconfirm their schedule.
• Keep customers engaged and excited for their appointment.
• Send reminders through SMS and email based on workflow.

Skills

Excellent phone communication

Strong rapport-building skills

Organized and detail-oriented

Results-driven mindset

Tools

HubSpot

Salesforce

GHL

Zoho

Job description

A customer engagement company in Pampanga, Angeles, is seeking a Sales Operations Specialist to enhance customer attendance for bookings. This full-time role focuses on ensuring customers connect and engage following their bookings, requiring strong communication and rapport-building skills. Ideal candidates will have 1-3 years in sales support or customer service environments and experience with CRM systems. Performance-based progression and training are offered.