Billing Trainer

eClerx LLC; Manila; Presencial; PHP 300 000 - 540 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a training specialist to onboard new hires into billing processes and tools. The role focuses on delivering refresher sessions, upskilling teams, and building comprehensive training materials to support accurate invoicing and customer requirements.

The ideal candidate will develop job aids, documentation, and process guides that enable consistent performance. This position emphasizes end-to-end billing knowledge and clear communication.

Qualificações

• Experience delivering onboarding and refresher trainings on billing processes.
• Ability to develop and maintain training materials and job aids.
• Proficient in facilitating end-to-end billing processes and customer requirements.

Responsabilidades

• Conduct onboarding training for new hires on billing processes, systems, and tools.
• Deliver refresher and upskilling sessions to improve team performance and accuracy.
• Develop and maintain training materials, DTPs, process documentation, and job aids.
• Facilitate training on end-to-end billing processes including invoice generation and portal submissions.

Conhecimentos

Onboarding Training

Billing Processes

Training Material Development

End-to-End Billing Facilitation

Customer-Specific Billing Requirements

Ferramentas

Spreadsheets

Email Portals

Descrição da oferta de emprego

• Conduct onboarding training for new hires on billing processes, systems, and tools


• Deliver refresher and upskilling sessions to improve team performance and accuracy


• Develop and maintain training materials, DTPs, process documentation, and job aids


• Facilitate training on end-to-end billing processes including invoice generation, submission via portals, spreadsheets, and email


• Provide training on customer-specific billing requirements

Requirements

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Core Competencies

Demonstrates expertise in conducting onboarding and refresher training on billing processes and systems, while developing comprehensive training materials and documentation. Proficient in facilitating training on customer-specific billing requirements and end-to-end billing processes.

Highest-signal resume keywords

• Onboarding Training


• Billing Processes


• Training Material Development


• End-to-End Billing Facilitation


• Customer-Specific Billing Requirements

ATS Optimization Keywords

Hard Skills

• Billing Processes


• Invoice Generation


• Process Documentation


• Training Material Development


• Upskilling Sessions

Soft Skills

• Facilitation


• Team Performance Improvement

Tools & Technologies

• Spreadsheets


• Email Portals