Billing Support Specialist — Onsite, UK Hours

TheOutForce; Philippines; On-site; PHP 2,500,000 - 3,750,000; Full time

Job summary

The Outforce is seeking a Customer Support Specialist - Billing to join our onsite team in the Philippines. You will support Gamma’s channel partners and sales accounts by explaining bills, handling corrections, and ensuring accurate billing records.

This role emphasizes clear communication and problem solving. Ideal candidates have solid Excel and SQL basics, strong verbal and written communication skills, and a willingness to collaborate with billing and sales teams.

Qualifications

• Basic SQL and Excel proficiency required.
• Strong telephone and written communication skills.
• Familiarity with billing concepts and processes helpful.

Responsibilities

• Provide timely responses to billing queries from partners and customers.
• Process corrections and adjustments to billing records.
• Assist in improving customer support processes and documentation.
• Maintain up-to-date records of billing cases and resolutions.

Skills

SQL

Excel

Phone skills

Communication

Billing knowledge

Job description

The Outforce is seeking a Customer Support Specialist - Billing to join our onsite team in the Philippines. You will support Gamma’s channel partners and sales accounts by explaining bills, handling corrections, and ensuring accurate billing records.

This role emphasizes clear communication and problem solving. Ideal candidates have solid Excel and SQL basics, strong verbal and written communication skills, and a willingness to collaborate with billing and sales teams.