Billing & Subscriptions Specialist

Satellite Office; Pasig; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Full training

Growth path

Global company

Supportive culture

Job summary

Satellite Office, a growing Australia-headquartered technology company, invites you to join the Group Support Services team as a customer-service-focused Subscription and Billing Specialist. You will be the first point of contact for inquiries and will handle reconciliation and admin tasks as you settle in.

Full training is provided on core systems; prior subscriptions software experience is not required. You will grow into billing ownership while supporting the subscription lifecycle and

Qualifications

• Strong customer service skills with clear and empathetic communication
• Solid grasp of bookkeeping and reconciliation basics
• Excellent Excel skills for manual processes
• Ability to quickly learn new systems and product knowledge
• Strong prioritisation and time-management when juggling multiple requests

Responsibilities

• Be the go-to contact for internal and external customers by phone and email, answering subscription and billing questions clearly and promptly
• Scan, review, and log incoming subscription invoices, keeping records accurate and up to date
• Support the subscription lifecycle — new sign-ups, renewals, amendments, and cancellations
• Help reconcile subscription and billing data across systems, including journal entries and clearing-account reversals
• Follow up on overdue invoices with a service-first, relationship-conscious approach
• Flag renewal milestones and billing issues to the right team member before they become problems
• Contribute ideas to improve processes as you learn the role

Skills

Customer service

Bookkeeping basics

Excel

Tools

ERP systems

Billing platforms

Job description

Satellite Office, a growing Australia-headquartered technology company, invites you to join the Group Support Services team as a customer-service-focused Subscription and Billing Specialist. You will be the first point of contact for inquiries and will handle reconciliation and admin tasks as you settle in.

Full training is provided on core systems; prior subscriptions software experience is not required. You will grow into billing ownership while supporting the subscription lifecycle and