Billing Specialist - Day-1 Healthcare & Flexible Work

MicroSourcing International; Pasig; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Above-market pay

Healthcare on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Collaborative culture

Flexible work arrangements

Career growth

Inclusive culture

Job summary

MicroSourcing invites applications for a Billing Specialist position based in Ortigas, Pasig. This onsite, dayshift role focuses on accounts receivable, invoicing, reconciliations, and coordinating with sales and customer service to ensure timely payments.

You'll join a team that values accuracy, customer service, and continuous learning, with benefits including healthcare coverage from day one, performance bonuses, and opportunities for career growth in a collaborative environment.

Qualifications

• Impeccable verbal and written communication skills.
• Attention to detail.
• Customer Service skills.
• Willingness to learn and adapt.

Responsibilities

• Manage and monitor the accounts receivable ledger to ensure accurate and timely collection of outstanding invoices.
• Contact customers via phone, email, or mail to ensure timely payments and resolve billing inquiries.
• Create accurate invoices based on system data and send to the customer in accordance with company billing schedules and policies.
• Perform daily bank reconciliations of statements and apply cash receipts to accounting system.
• Collaborate with the sales and customer service teams to resolve disputes of payments and support smooth cash flow.
• Prepare regular reports on accounts receivable status, aging analysis, and forecasted cash inflows.
• Support monthly, quarterly, and year-end closing processes by providing necessary AR data and documentation.
• Assist with audits and provide documentation as requested by internal or external auditors.
• Recommend improvements to collection processes to enhance efficiency and reduce DSO (Days Sales Outstanding).
• Take inbound calls and tickets from customers in relation to changes in personal details and apply changes in Admin Console.
• Liaise with data teams on any customer queries on billing data.
• Raise internal tickets for finance to any tickets relating to refunds to be processed by finance.
• Perform check on transaction queries disputed customers for in-app orders (PayChoice).

Skills

Verbal and written communication

Attention to detail

Customer service

Willingness to learn

Job description

MicroSourcing invites applications for a Billing Specialist position based in Ortigas, Pasig. This onsite, dayshift role focuses on accounts receivable, invoicing, reconciliations, and coordinating with sales and customer service to ensure timely payments.

You'll join a team that values accuracy, customer service, and continuous learning, with benefits including healthcare coverage from day one, performance bonuses, and opportunities for career growth in a collaborative environment.