Billing & Receivables Specialist — Hybrid, Day Shift

MicroSourcing; Pasig; Hybrid; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Healthcare on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking an Account Receivable Assistant to manage monthly student billing from Cyberscape, Ortigas (Pasig, Metro Manila, Philippines). This on-site/hybrid role supports timely invoicing, payment allocations, and debtor reporting, with a focus on accuracy and process consistency.

The role requires coordinating with students, internal teams, and external collection processes, while ensuring timely responses and compliance with applicable requirements.

Responsibilities

• Manage the full end-to-end monthly student billing process
• Communicate with students to confirm billing preferences (self, employer, or payment plan)
• Send standardised emails and follow up on non-responses
• Prepare invoices based on confirmed billing arrangements
• Monitor outstanding invoices and send reminders as required
• Liaise with internal teams to confirm student status and payment arrangements, and elevate complex or non-responsive cases to Workplace Educators and Managers
• Collect payments and allocate receipts accurately to student accounts in D365
• Generate monthly debtor reports, including commentary on outstanding balances and collection progress
• Process debt collection cases through Baycorp for overdue accounts
• Provide general administrative support to maintain an efficient and organised workflow
• Respond to student/customer queries within 2–3 working days
• Issue invoices and the debt report with useful commentary within the agreed monthly deadlines
• Reduce overdue balances month-on-month
• Ensure compliance with TEC/NZQA requirements, assist with year-end audits, and manage student debtors and fee protection
• All tuition fees are deposited into a trust account by the next business day

Job description

Discover your 100% YOU with MicroSourcing!

Position: Account Receivable Assistant

Location: Cyberscape, Ortigas

Work setup & shift: Hybrid , Dayshift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

Key Accountability Objectives Key Performance Indicators

Manage the full end-to-end monthly student billing process: -

Communicate with students to confirm billing preferences (self, employer, or payment plan).

Send standardised emails and follow up on non-responses.

Prepare invoices based on confirmed billing arrangements.

Monitor outstanding invoices and send reminders as required.

Liaise with internal teams to confirm student status and payment. arrangements and escalate complex or non-responsive cases to Workplace Educators and Managers.

Collect payments and allocate receipts accurately to student accounts in D365.

Generate monthly debtor reports, including commentary on outstanding balances and collection progress.

Process debt collection cases through Baycorp for overdue accounts.

Provide general administrative support to maintain an efficient and organised workflow.

Respond to student/customer queries within 2–3 working days.

Issue invoices and the debt report with useful commentary within the agreed monthly deadlines.

Reduction in overdue balances month-on-month.

Audit and compliance

Ensure compliance with TEC/NZQA requirements, assist with year-end audits, and manage student debtors and fee protection.

All Tuition fees are deposited into a trust account by the next business day.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.