Accounts Receivable Specialist | Hybrid, Day shift

MicroSourcing; Angeles; Hybrid; PHP 502,000 - 837,000; Full time

Benefits offered by this job

Healthcare coverage on Day 1 for you &

Paid time off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Company-sponsored events

Job summary

MicroSourcing in Angeles, Philippines, is seeking an Accounts Receivable Specialist to support day-to-day finance operations with a focus on AR, billing, debt collection, and balance sheet reconciliations. The role is hybrid with a day shift.

You will process AR billing, review exceptions, perform reconciliations, manage customer statements, and assist with general finance tasks while collaborating with internal teams to resolve issues.

Qualifications

• Proven experience in Accounts Receivable billing and customer account management.
• Understanding of balance sheet reconciliations and resolving discrepancies.
• Experience in debt collection and following up on balances.
• Strong ability to review billing exceptions and investigate discrepancies.
• Excellent written and spoken English communication skills.
• High attention to detail and accuracy with financial data.
• Good administrative and organizational skills with multiple priorities.
• Ability to work independently while collaborating with internal teams.

Responsibilities

• Process and review AR billing activities; ensure accuracy and proper recording.
• Review billing exceptions and investigate discrepancies for corrections.
• Perform monthly balance sheet reconciliations with supporting records.
• Manage customer accounts, statements, and inquiries.
• Support debt collection by following up on overdue balances and recording actions.
• Monitor accounts for discrepancies and follow up as needed.
• Maintain accurate financial records in accounting systems.
• Assist with general finance and admin tasks as required.
• Handle daily, weekly, and monthly recurring responsibilities within deadlines.
• Collaborate with internal stakeholders to resolve billing and reconciliation issues.

Skills

AR billing

Account management

Debt collection

Billing exceptions

English communication

Attention to detail

Administrative skills

Independent work

Tools

Accounting software

ERP systems

CRM systems

Excel

Job description

Discover your 100% YOU with MicroSourcing!

Position:

Accounts Receivable Specialist

Work setup & shift:

Hybrid, Day shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on Day 1, plus one or more dependents, paid time off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As an Accounts Receivable Specialist, you will support the day-to-day finance operations with a focus on Accounts Receivable, billing, debt collection, and balance sheet reconciliations.

• Process and review Accounts Receivable (AR) billing activities, ensuring transactions are accurate, complete, and properly recorded.
• Review billing exceptions and investigate discrepancies, identifying issues that require correction or further escalation.
• Perform monthly balance sheet reconciliations, ensuring account balances are supported by accurate records and investigating any variances.
• Manage customer account activities, including preparing and distributing customer statements and responding to account-related enquiries.
• Support debt collection activities by following up on outstanding customer balances, documenting collection actions, and maintaining accurate payment records.
• Monitor accounts and billing information to identify discrepancies, overdue balances, and items requiring follow-up.
• Maintain accurate financial and administrative records while ensuring data entered into accounting systems is complete and reliable.
• Assist with general finance and administrative tasks as required by the team.
• Manage recurring daily, weekly, and monthly responsibilities while ensuring tasks are completed within established deadlines.
• Collaborate with internal stakeholders to resolve billing, reconciliation, and customer account issues.

What You Need

Non-negotiables

• Proven experience in Accounts Receivable (AR) billing and customer account management.
• Practical understanding of balance sheet reconciliations and the ability to investigate and resolve discrepancies.
• Experience in debt collection and following up on outstanding customer balances.
• Strong understanding of billing exception reporting and the ability to investigate unusual or incomplete transactions.
• Excellent written and spoken English communication skills.
• Strong attention to detail and accuracy when handling financial data and billing information.
• Good administrative and organizational skills with the ability to manage multiple priorities.
• Ability to work independently while also collaborating effectively with internal teams.

Preferred Skills/expertise

• Previous experience supporting Australian businesses or Australian clients.
• Knowledge of Australian accounting practices and GST principles.
• Experience working in the IT, Managed Services Provider (MSP), or technology industry.
• Experience using accounting, billing, ERP, or customer management systems.
• Strong Excel or spreadsheet skills.
• Positive attitude with a willingness to learn new systems and processes.

What We’re Looking For

• Accuracy: Demonstrates strong attention to detail when processing billing information, reconciliations, and financial data.
• Analytical Thinking: Can identify billing exceptions, investigate discrepancies, and determine the appropriate action.
• Organization: Effectively manages recurring finance and administrative activities across daily, weekly, and monthly deadlines.
• Accountability: Takes ownership of assigned tasks and follows issues through to resolution or escalation.
• Communication: Communicates clearly and professionally with customers, colleagues, and other stakeholders.
• Adaptability: Comfortable learning new systems, processes, and workflows while maintaining consistent performance.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

Terms & conditions apply.