Billing Manager | Shared Services - Competitive Pay!

HRTX; Taguig; On-site; PHP 837,000 - 1,060,200; Full time

Job summary

A major shared services provider in Taguig seeks a Billing Team Lead to oversee billing operations and manage the team effectively. The role demands expertise in setting performance expectations and ensuring timely invoice issuance to enhance customer satisfaction. Ideal candidates should have a Bachelor's in Accounting or Finance, with 3–5 years of relevant experience and minimum 2 years in people management. Proficiency in SAP, Excel, and reporting tools is crucial for success.

Qualifications

• 3–5 years of experience in billing, accounts receivable, or financial operations.
• Minimum 2 years of people management experience.
• Experience working with global stakeholders.

Responsibilities

• Lead and manage the Billing Team, setting clear performance expectations.
• Ensure all invoices are issued accurately and within agreed timelines.
• Drive continuous improvement initiatives to enhance billing quality.

Skills

Leadership

Customer Satisfaction

Analytical Skills

Communication Skills

Process Improvement

Education

Bachelor's degree in Accounting, Finance, or related discipline

Tools

SAP

Microsoft Excel

Power BI

Job description

Work Schedule: Monday to Friday - Dayshift, Full Onsite
Location: BGC, Taguig
Industry: Shared Services

Key Responsibilities

• Lead and manage the Billing Team, setting clear performance expectations and monitoring results through defined metrics and KPIs.
• Develop and execute action plans to ensure billing targets and service level agreements are consistently achieved or exceeded.
• Ensure all invoices are issued accurately and within agreed customer timelines, maintaining high levels of customer satisfaction.
• Oversee efficient and timely completion of billing period-end close activities, ensuring accuracy and compliance with internal controls.
• Drive continuous improvement initiatives to enhance billing quality, automation, and cash application processes by identifying and resolving root causes of issues.
• Ensure billing processes are streamlined, automated where possible, and aligned with evolving business requirements.
• Partner with cross-functional and global stakeholders to maintain process alignment and resolve operational challenges.
• Utilize SAP, advanced Excel, and reporting tools to analyze billing data, monitor performance trends, and provide actionable insights to leadership.

Qualifications

• Bachelors degree in Accounting, Finance, or a related discipline.
• 3–5 years of experience in billing, accounts receivable, or financial operations.
• Minimum 2 years of people management experience.
• Experience working with global stakeholders.
• Advanced proficiency in SAP and Microsoft Excel.
• Strong background in process improvement and operational efficiency initiatives.
• Experience with Power BI or other reporting tools is an advantage.
• Excellent communication, analytical, and stakeholder management skills.