Billing & Logistics Operations Specialist

APL Logistics; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

APL Logistics in the Philippines is seeking a Finance/Accounts Payables support professional to help ensure smooth operations and accurate billing within SLAs. You will handle postings, billing disputes, and invoice processing while supporting the team on critical tasks and night shifts.

The role requires 0–1 year in finance, strong Excel/Access skills, and excellent communication. Night shift readiness and shipping/logistics awareness are a plus for this position.

Qualifications

• Diploma or higher in Business Administration/Finance/Accounting or equivalent.
• 0–1 year experience in Finance and Accounts Payables.
• Strong accounting knowledge with shipping/logistics context.
• Fluent in English (written and spoken).
• Proficient with Excel, Access and database querying.
• Excellent communication and negotiation abilities.
• Capable of working under pressure with tight deadlines.
• Meticulous attention to detail and analytical mindset.
• Night shift availability.

Responsibilities

• Ensure accurate and complete billings to customers within SLAs.
• Ensure timeliness and accuracy of accounting entries in the system.
• Update GFF system with cheque numbers and amounts for cargo releases within timeframes.
• Respond promptly to Freight Cashier emails and resolve billing disputes.
• Create and process credit memos, void invoices, and upload invoices.
• Void invoices as requested by origins/collectors/other stakeholders.
• Extract information from systems and deliver to stakeholders on demand.
• Monitor and reply to emails within the same day; resolve promptly.
• Back up team members in their absence and support team leader on voiding/reporting.
• Ensure SLAs and KPIs are achieved; escalate unresolved issues timely.
• Train new staff and assist on ad hoc tasks as required.

Skills

Analytical skills

English fluency

Communication skills

Negotiation skills

Attention to detail

Ability to work under pressure

Night shift flexibility

Education

Diploma / Post Graduate Diploma / Professional Degree in Business Administration/Finance

Tools

Excel

Access

Database querying

Job description

APL Logistics in the Philippines is seeking a Finance/Accounts Payables support professional to help ensure smooth operations and accurate billing within SLAs. You will handle postings, billing disputes, and invoice processing while supporting the team on critical tasks and night shifts.

The role requires 0–1 year in finance, strong Excel/Access skills, and excellent communication. Night shift readiness and shipping/logistics awareness are a plus for this position.