Billing & Fees Specialist — Flexible, Impactful Finance

Empower LLC; Manila; On-site; PHP 580,000 - 870,000; Full time

Job summary

Empower LLC in Manila is seeking a Fees & Billing Specialist to perform complex manual fee calculations, reconciliations, and quality control for client accounts with specialized billing requirements.

You will review service requests, train staff, and coordinate testing for new products and records, ensuring audit readiness and strong internal controls. This role supports timely reporting and collaboration with management.

Qualifications

• Five years of related work experience, including two years in financial services.
• Intermediate proficiency with Microsoft Excel and MS Office applications.
• Experience with manual fee calculations, billing reconciliations, or financial operations processes.
• Strong attention to detail and ability to maintain accurate financial records.
• Ability to prioritize multiple assignments and meet established deadlines.
• Effective verbal and written communication skills, including proactive communication with employees and management.
• FINRA fingerprinting required.

Responsibilities

• Perform complex manual fee calculations and reconcile client accounts with specialized billing requirements.
• Review Great-West Connect Service Requests for accuracy, document errors, and update procedures to improve quality.
• Train new and existing employees on billing products, processes, systems, and procedures.
• Coordinate testing and implementation activities for new products and recordkeeping enhancements.
• Review and maintain system-generated reports supporting internal controls and SOX compliance.
• Provide backup support for Operations Analysts and Coordinators as needed.
• Investigate billing discrepancies and escalate exceptions as appropriate.

Skills

Excel proficiency

Attention to detail

Communication skills

Time management

Education

Accounting/Finance degree

Tools

Great-West Connect

Job description

Empower LLC in Manila is seeking a Fees & Billing Specialist to perform complex manual fee calculations, reconciliations, and quality control for client accounts with specialized billing requirements.

You will review service requests, train staff, and coordinate testing for new products and records, ensuring audit readiness and strong internal controls. This role supports timely reporting and collaboration with management.