Billing Control & Data Integrity Analyst

AboitizPower; Manila; On-site; PHP 360,000 - 720,000; Full time

Job summary

AboitizPower is seeking a Billing Control Specialist to ensure accurate and timely billing for customers and to resolve billing issues. The role involves conducting daily batch computations, handling collection data, and working with North Davao Customer Services to support reliable energy service delivery.

The candidate will also prepare back-billing computations, negotiate payment arrangements, and generate operational reports while ensuring compliance with ERC, ISO IMS, and AMS standards.

Qualifications

• University/college graduate of BS Commerce, Engineering, or BSE major in Mathematics.
• At least 2 years of professional experience, preferably using automated Revenue Management Department systems.
• Experience with ERC rules and ISO IMS/AMS systems is beneficial.

Responsibilities

• Ensure all customer accounts are billed accurately and promptly every cycle by validating usage trends and resolving abnormalities.
• Process daily batch bill computations and retrieve/post collection data to the Accounts Receivable master files.
• Resolve billing complaints and queries referred by CSRs and the Call Center, preparing adjustments or conducting customer visits when necessary.
• Prepare back-billing computations and letters for under-billed accounts in compliance with ERC rules and negotiate payment arrangements.
• Prepare operational performance reports and ensure compliance with ISO IMS, AMS, and other implemented management systems.

Skills

CC&B

MDM

Discoverer

Enterprise Architecture

Revenue Case Management

Billing Data Control

Root Cause Analysis

Billing Guidelines and Procedures

Regulatory Compliance

Information/Records Administration

Education

BS Commerce, Engineering, or BSE major in Mathematics

Job description

AboitizPower is seeking a Billing Control Specialist to ensure accurate and timely billing for customers and to resolve billing issues. The role involves conducting daily batch computations, handling collection data, and working with North Davao Customer Services to support reliable energy service delivery.

The candidate will also prepare back-billing computations, negotiate payment arrangements, and generate operational reports while ensuring compliance with ERC, ISO IMS, and AMS standards.