Billing Contract Specialist

ECAM; Metro Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

ECAM is seeking a Billing Contract Specialist to manage contract entries in the ERP system for monthly billing accuracy. You will input orders from Sales Force, ensure correct serialization, and handle contract changes and attrition updates.

The role requires 2+ years in billing and system navigation, proficiency in Microsoft Office and Salesforce, and strong attention to detail. Collaboration with North America counterparts is essential.

Qualifications

• Bachelor's degree in Accounting preferred; CPA a plus.
• 2+ years of experience with billing and system navigation.
• Experience handling billing contracts and customer contracts.
• Sales Order Management and account reconciliation experience.
• Attention to detail to prevent billing errors and understand downstream effects.
• Proficient in Microsoft Office and Salesforce or other order management systems.
• Excellent communication skills and time management; collaborates with NA counterparts.

Responsibilities

• Data Entry & Processing: input customer orders from Sales Force with product numbers, service items, and prices.
• Resolve product discrepancies when serial numbers differ due to prior swaps.
• Update equipment on contracts to maintain correct serialized numbers.
• Update end dates on billing contracts for attrition opportunities.
• Coordinate with field teams or sales for required serialized part numbers for contracts.
• Assist with other duties as assigned by supervisor.
• Demonstrate flexibility in work schedule.

Skills

Billing experience

System navigation

Sales Order Management

Education

Bachelor's degree in Accounting

CPA a plus

Tools

Microsoft Office

Salesforce

Job description

ECAM is looking for talented individuals like you! Be the next Billing Contract Specialist.

A billing contract specialist establishes or updates the contract in the ERP system to support monthly billing with accuracy and timeliness.

Duties & Responsibilities:

• Data Entry & Processing: Accurately input customer orders from Sales Force per the products provided in each customer opportunity including product numbers, service items, and pricing for each.

• Solve product discrepancies when serial numbers do not match expectation due to previous unrecorded swap of product.

• Process any changes of equipment at the customer site on the contract to maintain correct serialized product numbers.

• Process attrition opportunities in Sales Force by updating end dates on the billing contract.

• Follow up with field team members or sales for necessary information regarding serialized part numbers required in the billing contract, whether for new install or for attritions or for any questions regarding pricing.

• Other duties as assigned by supervisor.

• Flexibility in work schedule
  

Qualifications:

• Bachelor's degree in Accounting preferred; CPA a plus

• 2+ years of experience with a strong focus on billing and system navigation

• Experience handling billing contracts and customer contracts

• Preferred background in Sales Order Management and account reconciliation

• Attention to detail to prevent billing errors, with a keen understanding of downstream effects to customer relationships when errors occur

• System savvy — proficient in Microsoft Office, with hands‑on familiarity navigating Salesforce or other order management/billing systems

• Exceptional communication skills and time management; must work well with North America (NA) counterparts

Why joinECAM?

AtECAM, we invite you to make a difference. Take over a position that creates community impact.

Get to work with skillful team members and experience limitless growth.

Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.