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ECAM is seeking a Billing Contract Specialist to manage contract data entry and monthly billing in our ERP system. You will input orders, update serialized items, and coordinate changes on-site with field teams and NA counterparts.
The ideal candidate has a Bachelor's in Accounting (CPA a plus) and 2+ years in billing and contract management, with strong Excel and Salesforce experience. Attention to detail and timely communication are essential for this role.
ECAM is looking for talented individuals like you! Be the next Billing Contract Specialist.
A billing contract specialist establishes or updates the contract in the ERP system to support monthly billing with accuracy and timeliness.
Data Entry & Processing: Accurately input customer orders from Sales Force per the products provided in each customer opportunity including product numbers, service items, and pricing for each.
Solve product discrepancies when serial numbers do not match expectation due to previous unrecorded swap of product.
Process any changes of equipment at the customer site on the contract to maintain correct serialized product numbers.
Process attrition opportunities in Sales Force by updating end dates on the billing contract.
Follow up with field team members or sales for necessary information regarding serialized part numbers required in the billing contract, whether for new install or for attritions or for any questions regarding pricing.
Other duties as assigned by supervisor.
Flexibility in work schedule
Bachelor's degree in Accounting preferred; CPA a plus
2+ years of experience with a strong focus on billing and system navigation
Experience handling billing contracts and customer contracts
Preferred background in Sales Order Management and account reconciliation
Attention to detail to prevent billing errors, with a keen understanding of downstream effects to customer relationships when errors occur
System savvy — proficient in Microsoft Office, with hands‑on familiarity navigating Salesforce or other order management/billing systems
Exceptional communication skills and time management; must work well with North America (NA) counterparts
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