Billing Associate

Howden; Makati; Presencial; PHP 300.000 - 420.000; Jornada completa

Descripción de la vacante

Howden is hiring a Billing Associate in its Shared Services Finance team in the Makati area of the Philippines. The role focuses on premium billing administration, client and insurer coordination, and maintaining accurate billing records in a fast-paced insurance brokerage environment.

The ideal candidate has a four-year degree (Finance/Accounting/Business preferred) and 1–3 years of billing or related experience; fresh graduates with strong academics are encouraged to apply.

Formación

• Four-year degree; Finance/Accounting/Business plus advantage.
• 1-3 years in billing/finance ops, insurance admin, or related fields; fresh grads with strong academics encouraged.
• Experience in insurance, HMO, reinsurance, brokerage, or financial services is a plus.
• Proficient with Microsoft Excel and other MS Office apps.
• Strong attention to detail with ability to multitask and meet deadlines.
• Excellent communication and customer service skills.
• Resourceful, adaptable, and able to collaborate with internal and external stakeholders.
• Committed to accuracy, professionalism, and service excellence.

Responsabilidades

• Process, validate, and issue billing documents for insurance and reinsurance brokerage transactions.
• Monitor renewal and adjustment billings and pursue timely processing.
• Review billing details, investigate discrepancies, coordinate corrections with stakeholders.
• Accurately book premiums and maintain billing records within the brokerage system.
• Prepare debit notes and other billing-related documentation.
• Coordinate transmission of billing documents to clients and maintain records.
• Respond to billing inquiries and support Account Officers and Collections Team.
• Maintain organized and audit-ready billing records and documentation.
• Ensure compliance with company policies, internal controls, and information security requirements.
• Participate in process improvement initiatives to enhance service delivery and efficiency.

Conocimientos

Excel Proficiency

Attention to detail

Communication

Customer service

Teamwork

Adaptability

Service excellence

Educación

Bachelor's degree in Finance/Accounting/Business

Herramientas

Microsoft Office

Brokerage software

Descripción del empleo

Join our Shared Services Finance team and play a key role in ensuring the timely and accurate processing of billing transactions. As a Billing Associate, you will support premium billing administration, coordinate with clients and insurers, maintain accurate billing records, and contribute to operational excellence in a fast-paced insurance brokerage environment.

Key Responsibilities

• Process, validate, and issue billing documents for insurance and reinsurance brokerage transactions.


• Monitor renewal and adjustment billings and follow up on pending billings to ensure timely processing.


• Review billing details, investigate discrepancies, and coordinate corrections with relevant stakeholders.


• Accurately book premiums and maintain billing records within the brokerage system.


• Prepare debit notes and other billing-related documentation.


• Coordinate the timely transmission of billing documents to clients and maintain supporting records.


• Respond to billing inquiries and provide support to Account Officers and the Collections Team.


• Maintain organized and audit-ready billing records and documentation.


• Ensure compliance with company policies, internal controls, and information security requirements.


• Participate in process improvement initiatives to enhance service delivery and operational efficiency.

Qualifications

• Graduate of any four-year course. A degree in Finance, Accounting, Business Administration, or a related field is an advantage.


• At least 1-3 years of experience in billing, finance operations, insurance administration, customer service, or related functions. Fresh graduates with strong academic credentials and a willingness to learn are also encouraged to apply.


• Experience in insurance, HMO, reinsurance, brokerage, or financial services industries is an advantage.


• Proficient in Microsoft Excel and other Microsoft Office applications.


• Strong attention to detail with the ability to manage multiple tasks and deadlines effectively.


• Excellent communication, interpersonal, and customer service skills.


• Resourceful, adaptable, results-driven, and able to work collaboratively with internal and external stakeholders.


• Committed to accuracy, professionalism, and service excellence.