Billing Assistant

Quartz Business Products Corporation; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A business solutions provider in Metro Manila is seeking a dedicated individual for a clerical and customer service role. The ideal candidate should possess a Bachelor's degree and strong computer skills, with the ability to handle inquiries, process billing, and create reports efficiently. Responsibilities include managing schedules, maintaining records, and performing other administrative tasks. This position may require working on weekends as needed, with a focus on customer satisfaction and operational efficiency.

Qualifications

• Experience in customer service or relevant role is an advantage.
• Ability to learn about products and services and describe them to potential customers.
• Detail-oriented and comfortable working in a fast-paced office environment.

Responsibilities

• Perform routine clerical and organizational tasks.
• Schedule technician for meter reading.
• Process monthly billing based on consumption used.
• Answer client inquiries via email and phone.
• Create reports for monitoring.
• Coordinate and maintain historical records by filing documents.

Skills

Data Entry Skills

Reporting Skills

Administrative Writing Skills

Attention to Detail

Microsoft Office Skills

Customer Focus

Problem Analysis Skills

Time-management

Teamwork

Education

Bachelor's Degree in any field

Job description

Responsibilities

• Perform routine clerical and organizational tasks.
• Schedule technician for meter reading of machine to client.
• Process monthly billing based on volume/consumption used.
• Answer client inquiries and concerns via email and phone call.
• Create reports for monitoring.
• Coordinate and maintain historical records by filing documents.
• Other functions as needed by immediate superior.
• Data encoding.

Qualifications

• Must have Bachelors Degree in any field.
• Strong computer/technical skills.
• Ability to problem-solve using problem analysis skills.
• Experience in customer service or relevant role is an advantage.
• Attention to detail with a high level of planning and organizational skills.
• Ability in multitasking and time-management.
• Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork.
• Ability to learn about products and services and describe/explain them to potential customers.
• Ability to analyze and revise operating practices to improve efficiency.
• Detail-oriented and comfortable working in a fast-paced office environment.
• Ability to work on Saturdays as needed.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel, and Outlook.