Billing and Collections Specialist

Execo Group Inc.; Taguig; Hybrid; PHP 893,000 - 1,339,000; Full time

Job summary

Execo Group Inc. is seeking a seasoned B2B Collections Specialist to safeguard receivables and shape collections strategies. You will collaborate with leadership to optimize processes, focusing on late collections while maintaining strong client relationships.

You will manage high-value client issues, mentor teams, and provide data-driven insights to forecast receivables and improve cash flow. A senior advisor role in a fast-paced legal tech environment.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 5+ years in Accounts Receivable or B2B collections with focus on late payments.
• Proven success in resolving high-level billing issues with senior leadership.
• Strong proficiency in collections KPIs and cash-flow metrics.
• Advanced Excel/Sheets for reporting and analysis.
• Excellent communication and negotiation skills.
• Solid project management abilities.

Responsibilities

• Serve as a subject matter expert and liaison for high-value clients and senior internal stakeholders to address complex billing and payment issues.
• Develop and maintain strategic relationships with customers, internal teams, and external partners to ensure smooth collections.
• Regularly communicate collections metrics to senior leadership and offer recommendations to optimize cash flow.
• Support proactive communication with customers via phone, email, and other channels to remind them of outstanding balances.
• Participate in high-level negotiations and handle escalated billing disputes or payment delays with tact and diplomacy.
• Implement best practices in collections to minimize bad debt while preserving client relationships.
• Collaborate with management to set team goals and ensure the AR function operates at peak efficiency.
• Design and refine follow-up schedules and tools to enhance AR outcomes.
• Utilize data-driven insights to forecast receivables and evaluate process effectiveness.
• Generate and present reports, dashboards, and action plans to senior leadership.
• Ensure compliance with company policies, accounting principles, regulations, and legal guidelines.
• Identify, assess, and mitigate risks with legal counsel or external agencies when necessary.

Skills

Accounts Receivable

Stakeholder Management

Negotiation

Data Analysis

Project Management

Communication

Attention to Detail

High-Value Client Handling

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Master’s degree or CPA/CMA (plus)

Tools

Advanced Excel

Google Sheets

Job description

Summary of the Role

As a B2B Collections Specialist, you will support the team lead as contact for managing and safeguarding the company’s receivables. You will collaborate directly with leadership to shape and optimize our collections strategies, focusing on late collections bucket. Your expertise in stakeholder management will be critical to fostering strong internal and external relationships, ensuring timely payment, and maintaining the financial health of our legal tech platform.

What you will do

Strategic Collections & Stakeholder Management

• Serve as a subject matter expert and liaison for high-value clients and senior internal stakeholders to address complex billing and payment issues.

• Help develop and maintain strategic relationships with customers, internal teams (Finance, Sales, Customer Success), and external partners to ensure a smooth and efficient collections process.

• Regularly communicate key collections metrics and insights to senior leadership, providing recommendations to optimize cash flow.
  

Advanced Payment Reminders & Negotiations

• Support and refine the process of proactive communication with customers via phone, email, and other channels to remind them of outstanding balances.

• Participate in high-level negotiations and handle escalated billing disputes or payment delays with tact and diplomacy.

• Implement best practices in collections to minimize bad debt while preserving client relationships.

• Collaborate with management to set team goals and ensure the AR function operates at peak efficiency.
  

Process Optimization & Reporting

• Help design, implement, and refine systematic follow-up schedules and tools to enhance AR outcomes.

• Utilize data-driven insights to evaluate the effectiveness of collections processes and to forecast receivables.

• Generate and present regular reports, dashboards, and action plans to senior leadership, ensuring transparency in collections performance and related financial metrics.
  

Compliance & Risk Management

• Ensure compliance with company policies, accounting principles, industry regulations, and legal guidelines related to billing and collections.

• Identify, assess, and mitigate risks associated with overdue accounts, working with legal counsel or external agencies when necessary.

What you bring

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. A master’s degree or relevant certification (e.g., CPA, CMA) is a plus.

• 5+ years of experience in Accounts Receivable or collectionsin a B2B environment with focus on late collections.

• Demonstrated success in managing high-level, complex collections issues and working with senior leadership.

• Proficiency in Collections KPI, effectiveness and conversion metrics.

• Advanced Excel or Google Sheets skills for reporting and data analysis.

• Exceptional communication and negotiation abilities, with experience handling high-value clients or escalated disputes.

• Proven project management skills.

• Ability to juggle multiple priorities and deadlines in a fast-paced environment while maintaining strict attention to detail.
  

Key Attributes for Success

• Strategic Mindset: Aptitude for understanding broader business objectives and aligning AR processes accordingly.

• Influential Communication:Capable of presenting complex financial information to senior stakeholders in a clear, concise manner.

• Relationship Builder: Skilled in developing and maintaining trust-based relationships with diverse stakeholders.

• Continuous Improvement: Drives innovation and efficiency in AR processes through ongoing evaluation and adaptation.