Billing and Collections Specialist

Zohorecruit; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Execo, a global AI‑driven services company, is seeking a B2B Collections Specialist in the Philippines. You will support and shape collections strategies, focusing on late payments and safeguarding receivables.

You will collaborate with Finance, Sales, Customer Success, and Leadership to optimize cash flow, manage high‑value clients, and drive KPI‑driven improvements.

The role requires 5+ years in AR for B2B, strong negotiation, and data‑driven reporting.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; master’s or CPA/CMA a plus.
• 5+ years in Accounts Receivable or collections in a B2B environment with emphasis on late collections.
• Proven ability to manage complex collection issues with senior leadership.
• Strong proficiency in AR metrics, reporting, and KPI tracking.

Responsibilities

• Serve as liaison for high‑value clients and senior internal stakeholders on billing issues.
• Develop and maintain relationships with customers, Finance, Sales, Customer Success, and external partners to streamline collections.
• Communicate collections metrics to leadership and suggest cash‑flow optimizations.
• Lead proactive reminders and negotiations to minimize bad debt while preserving client relationships.
• Design follow‑up schedules and tools to improve AR outcomes and forecast receivables.
• Ensure compliance with policies, regulations, and risk controls in billing and collections.

Skills

Advanced Excel

Negotiation

Stakeholder management

Communication

AR processes

Data reporting

Education

Bachelor’s in Finance/Accounting

Tools

Excel/Google Sheets

Job description

Bonifacio Global City, Philippines | Posted on 09/23/2026

Execo helps the world’s leading companies solve complex problems in areas like legal, go-to-market, and data annotation by combining world-class talent with the power of AI. Our teams work across seven countries to bring real innovation to life, turning the promise of AI into practical, high-impact solutions for clients every day.

At Execo, you’ll join a global community built on curiosity, ownership, and growth. We are a team that moves fast, learns continuously, and celebrates our progress together.

Join us to build what’s next in the AI-powered world of work and grow your career while helping businesses everywhere work smarter.

Job Description

Summary of the Role

As a B2B Collections Specialist, you will support the team lead as contact for managing and safeguarding the company’s receivables. You will collaborate directly with leadership to shape and optimize our collections strategies, focusing on late collections bucket. Your expertise in stakeholder management will be critical to fostering strong internal and external relationships, ensuring timely payment, and maintaining the financial health of our legal tech platform.

What you will do:

Strategic Collections & Stakeholder Management

• Serve as a subject matter expert and liaison for high-value clients and senior internal stakeholders to address complex billing and payment issues.
• Help develop and maintain strategic relationships with customers, internal teams (Finance, Sales, Customer Success), and external partners to ensure a smooth and efficient collections process.
• Regularly communicate key collections metrics and insights to senior leadership, providing recommendations to optimize cash flow.

Advanced Payment Reminders & Negotiations

• Support and refine the process of proactive communication with customers via phone, email, and other channels to remind them of outstanding balances.
• Participate in high-level negotiations and handle escalated billing disputes or payment delays with tact and diplomacy.
• Implement best practices in collections to minimize bad debt while preserving client relationships.
• Collaborate with management to set team goals and ensure the AR function operates at peak efficiency.

Process Optimization & Reporting

• Help design, implement, and refine systematic follow-up schedules and tools to enhance AR outcomes.
• Utilize data-driven insights to evaluate the effectiveness of collections processes and to forecast receivables.
• Generate and present regular reports, dashboards, and action plans to senior leadership, ensuring transparency in collections performance and related financial metrics.

Compliance & Risk Management

• Ensure compliance with company policies, accounting principles, industry regulations, and legal guidelines related to billing and collections.
• Identify, assess, and mitigate risks associated with overdue accounts, working with legal counsel or external agencies when necessary.

What you bring:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. A master’s degree or relevant certification (e.g., CPA, CMA) is a plus.
• 5+ years of experience in Accounts Receivable orcollectionsin a B2B environment with focus on late collections.
• Demonstrated success in managing high-level, complex collections issues and working with senior leadership.
• Proficiency inCollections KPI, effectiveness and conversion metrics.
• Advanced Excel or Google Sheets skills for reporting and data analysis.
• Exceptional communication and negotiation abilities, with experience handling high-value clients or escalated disputes.
• Ability to juggle multiple priorities and deadlines in a fast-paced environment while maintaining strict attention to detail.

Key Attributes for Success

• Strategic Mindset: Aptitude for understanding broader business objectives and aligning AR processes accordingly.
• Influential Communication:Capable of presenting complex financial information to senior stakeholders in a clear, concise manner.
• Relationship Builder: Skilled in developing and maintaining trust-based relationships with diverse stakeholders.
• Continuous Improvement: Drives innovation and efficiency in AR processes through ongoing evaluation and adaptation.