Billing and Collection Associate

ProjectEngage Inc; Makati; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Job summary

A tech company in Makati is seeking a Billing and Collection Associate responsible for ensuring accurate invoicing, timely collections, and maintaining cash flow. The ideal candidate will have a Bachelor’s Degree in Accounting or related fields, with 1-2 years of experience in billing or collections. Proficiency in MS Excel and accounting software is required. This full-time position requires strong organizational, communication, and negotiation skills to effectively resolve customer payment issues.

Qualifications

• 1–2 years of experience in billing, accounts receivable, or collections.
• Experience in publishing, printing, or distribution industry is advantageous.

Responsibilities

• Prepare and issue accurate invoices based on sales orders.
• Monitor accounts receivable aging reports.
• Record customer payments and issue official receipts.

Skills

Attention to detail

Communication skills

Negotiation skills

Organizational skills

Customer-service oriented

Education

Bachelor’s Degree in Accounting, Finance, Business Administration, or related field

Tools

MS Excel

Accounting software

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

The Billing and Collection Associate is responsible for ensuring accurate invoicing, timely collection of receivables, and proper recording of customer payments. This role plays a critical part in maintaining the company’s cash flow by managing accounts receivable, monitoring outstanding balances, and coordinating with clients and internal departments to resolve billing issues.

Insurance Health & Wellness

HMO

Key Responsibilities

Billing Functions

• Prepare and issue accurate invoices to customers based on sales orders, contracts, or delivery receipts
• Verify billing data (pricing, quantities, discounts, and tax computations)
• Ensure timely generation and dispatch of invoices
• Maintain organized billing records and documentation

Collection Functions

• Monitor accounts receivable aging reports
• Follow up on overdue accounts via phone calls, emails, and formal collection letters
• Coordinate with customers to resolve payment discrepancies
• Negotiate payment terms when necessary (subject to management approval)
• Prepare and send statements of account

Payment Processing

• Record customer payments (cash, check, bank transfers, online payments)
• Issue official receipts
• Reconcile accounts receivable ledger to ensure accuracy
• Coordinate with the Accounting team for proper posting

Reporting & Documentation

• Prepare weekly and monthly collection reports
• Provide updates on delinquent accounts
• Assist in month-end closing activities related to receivablesMaintain accurate and updated customer files

Coordination & Support

• Work closely with Sales and Customer Service teams regarding billing concerns
• Assist in credit evaluation and account verification
• Support audit requirements by providing necessary documentation

Job Specifications

Education

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field

Experience

• At least 1–2 years of experience in billing, accounts receivable, or collections
• Experience in publishing, printing, or distribution industry is an advantage

Technical Skills

• Proficient in MS Excel and accounting software
• Knowledge of basic accounting principles
• Familiarity with accounts receivable aging and reconciliation

Core Competencies

• Strong attention to detail and accuracy
• Excellent communication and negotiation skills
• Strong organizational and time management skills
• High level of integrity and confidentiality
• Ability to work under pressure and meet deadlines

Personal Attributes

• Customer-service oriented
• Proactive and results-driven
• Team player with the ability to work independently

Key Performance Indicators (KPIs)

• Reduction in overdue accounts
• Timeliness and accuracy of billing
• Accuracy of accounts receivable records
• Customer dispute resolution turnaround time

Job Types: Full-time, Permanent

Working Location

4F The Lydia Bldg. #39 Polaris St. Bel-air, 39 Polaris, Makati City, 1209 Metro Manila, Philippines

Venus Chong

HR Manager ProjectEngage Inc

Active within three days