Bilingual Travel Partnerships Consultant

Rakuten Kobo Inc.; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

Rakuten Travel, based in Makati City, Philippines, is seeking an Internet Travel Consultant to assist our local partners and promote hotel listings to Rakuten members in Japan. The role requires strong communication skills and a passion for travel.

The ideal candidate will have 3–5 years in hospitality or online ecommerce, be bilingual in English and Japanese, and thrive in a dynamic, multicultural environment. On-site work in Makati with opportunities for growth within Rakuten Travel.

Qualifications

• Minimum of 3 to 5 years' work experience in hospitality, online ecommerce or related industries.
• Strong attention to details.
• Experience working in a dynamic and multi-cultural environment with a track record of strong results.
• Proven track record of self-motivated performance and perseverance in travel or related industry.
• Able to work with minimal guidance and drive partnership opportunities forward.
• Business, sales, Customer Service experience.
• Bilingual in English and Japanese to handle Japanese-speaking clients.

Responsibilities

• Responsible for inbound travel from Japan by supporting contract with hotels and promoting them to Rakuten members in Japan.
• Current situation analysis for partners (mainly hotel partners).
• Consulting to partners, aimed at creating win-win online travel / accommodation plans for online sales.
• Plan and create accommodation plans on Rakuten Travel Japanese language website.
• Production support for online customized pages (Training will be provided).
• Business development to increase advertisement sales to partners.
• Customer service support for local partners.
• Other adhoc duties relating to other branches including Singapore and ASEAN.

Skills

English

Japanese

Job description

Rakuten Travel, based in Makati City, Philippines, is seeking an Internet Travel Consultant to assist our local partners and promote hotel listings to Rakuten members in Japan. The role requires strong communication skills and a passion for travel.

The ideal candidate will have 3–5 years in hospitality or online ecommerce, be bilingual in English and Japanese, and thrive in a dynamic, multicultural environment. On-site work in Makati with opportunities for growth within Rakuten Travel.