Bilingual Spanish Tech Support Specialist — Remote Options

Global Group Innovative Services, Inc.; Taguig; Hybrid; PHP 201,000 - 312,000; Full time

Job summary

A customer service solutions provider in Taguig is seeking a Customer Service Representative. The role involves handling customer inquiries via phone, email, and chat while providing product information. Ideal candidates should have a High School diploma, be bilingual in Spanish and English, and possess excellent communication skills. The work environment may allow for remote options, requiring strong problem-solving abilities and a positive attitude.

Qualifications

• Preferred experience level is less than 1 year in customer service.
• Candidate should have excellent communication and problem-solving skills.

Responsibilities

• Handle customer inquiries and provide product information.
• Assist customers via phone, email, and chat.
• Document interactions and update customer records.

Skills

Bilingual in Spanish and English

Excellent communication skills

Problem-solving abilities

Education

High/Senior High School diploma

Job description

A customer service solutions provider in Taguig is seeking a Customer Service Representative. The role involves handling customer inquiries via phone, email, and chat while providing product information. Ideal candidates should have a High School diploma, be bilingual in Spanish and English, and possess excellent communication skills. The work environment may allow for remote options, requiring strong problem-solving abilities and a positive attitude.