Bilingual Spanish CSR – Customer Support | Flexible Hours

Gratitude Jobs Ahead Hr Inc; Metro Manila; On-site; PHP 300,000 - 500,000; Full time

Job summary

Gratitude Jobs Ahead Hr Inc. in the Philippines is seeking an experienced Spanish-speaking customer service professional to join our support team.

You will handle inquiries from Spanish-speaking clients, guiding them through product features, and resolving issues with professionalism and courtesy. The role requires 3–5 years in customer service, fluency in Spanish and English, and the ability to multitask in a fast-paced environment.

Qualifications

• Bachelor’s degree in a relevant field.
• 3–5 years of customer service experience.
• Fluent in Spanish and English with strong communication skills.
• Empathetic, patient, and able to work in a fast-paced environment.
• Ability to multitask and handle diverse customer issues.

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients.
• Resolve inquiries and issues efficiently and professionally.
• Assist customers in navigating product features and services in Spanish.
• Collaborate with team members to improve service delivery.
• Maintain detailed records of customer interactions and transactions.

Skills

Spanish language

English language

Customer service

Communication skills

Multitasking

Education

Bachelor’s degree

Job description

Gratitude Jobs Ahead Hr Inc. in the Philippines is seeking an experienced Spanish-speaking customer service professional to join our support team.

You will handle inquiries from Spanish-speaking clients, guiding them through product features, and resolving issues with professionalism and courtesy. The role requires 3–5 years in customer service, fluency in Spanish and English, and the ability to multitask in a fast-paced environment.