A recruitment agency is seeking a Spanish Bilingual Customer Service Representative to provide top-notch support to Spanish-speaking clients. Responsibilities include handling inquiries, resolving concerns, and ensuring customer satisfaction in a dynamic onsite environment. The ideal candidate must have 2+ years of BPO experience, be fluent in Spanish, and have excellent communication skills. This role offers a competitive salary of up to ₱100,000 and opportunities for growth.
Qualifications
Must be a Filipino citizen.
2+ years of BPO experience in Spanish support.
Amenable to shifting schedule and onsite work.
Responsibilities
Handle inbound customer inquiries and issues in Spanish.
Provide product/service information and resolve concerns efficiently.
Offer excellent customer experience and support.
Collaborate with teams to ensure customer satisfaction.
Skills
Fluent in Spanish (written and spoken)
Excellent communication skills
Problem-solving skills
Education
High School graduate
Job description
A recruitment agency is seeking a Spanish Bilingual Customer Service Representative to provide top-notch support to Spanish-speaking clients. Responsibilities include handling inquiries, resolving concerns, and ensuring customer satisfaction in a dynamic onsite environment. The ideal candidate must have 2+ years of BPO experience, be fluent in Spanish, and have excellent communication skills. This role offers a competitive salary of up to ₱100,000 and opportunities for growth.