Bilingual Spanish CSR — High-Volume Support & Growth

Recruitify_HR; Parañaque; On-site; PHP 108,000 - 132,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency in Metro Manila seeks a Spanish Bilingual Customer Service Representative to provide exceptional service in both English and Spanish. Responsibilities include resolving inquiries, maintaining interaction records, and enhancing service quality. Candidates should have a diploma and 3-5 years of customer service experience, along with strong communication skills. The position offers various incentives, including health benefits and annual trips.

Qualifications

• 3-5 years of experience in customer service.
• Ability to handle high call volumes while maintaining professionalism.

Responsibilities

• Provide exceptional customer service support in both English and Spanish.
• Resolve customer inquiries and issues promptly and efficiently.
• Communicate product information and company policies clearly to customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.

Skills

Strong verbal and written communication skills in English and Spanish

Problem‑solving attitude

Customer‑focused mindset

Education

Diploma in a relevant field

Job description

A recruitment agency in Metro Manila seeks a Spanish Bilingual Customer Service Representative to provide exceptional service in both English and Spanish. Responsibilities include resolving inquiries, maintaining interaction records, and enhancing service quality. Candidates should have a diploma and 3-5 years of customer service experience, along with strong communication skills. The position offers various incentives, including health benefits and annual trips.