Bilingual Spanish and English Operations Assistant (Admin)

Vserve Ebusiness Inc.; Metro Manila; On-site; PHP 335,000 - 513,000; Full time

Job summary

Vserve Ebusiness Inc. is seeking an Operations Administrator to support the seamless functioning of the organization by coordinating administrative and logistical activities across projects and client sites.

You will maintain daily records, manage travel and housing arrangements, resolve on-site incidents, liaise with suppliers, and oversee invoicing while contributing to system improvements and efficiency gains.

Qualifications

• 2–3 years experience in operations or admin roles.
• Proficient in SAP and MS Office.
• CRM management experience is required.
• English proficiency at C1 level is required.
• Spanish language proficiency is required.

Responsibilities

• Maintain and update operational records. Keep accurate and up-to-date records of daily operations, schedules, and meetings to ensure smooth workflow and effective communication.
• Identify operational needs. Collaborate closely with the Operations and Project Management teams to identify requirements and support efficient project execution.
• Manage professional travel and vehicle allocation. Oversee business trips of company professionals, coordinate the allocation and use of company vehicles, rental cars, and housing arrangements.
• Incident resolution on-site. Address and resolve any issues affecting professionals during the delivery of their services at client or project sites, ensuring minimal disruption.
• Liaise with suppliers. Communicate with various suppliers to confirm service availability and ensure services meet company standards and needs.
• Invoice management and reporting. Generate, monitor, and report invoices related to operations, maintaining accurate financial records and supporting budget control.
• Actively participate in the monitoring and continuous improvement activities of the system as well as the implementation of the requirements.

Skills

English (C1)

Spanish language

Tools

SAP

MS Office

CRM management

Job description

About the role

Support the seamless functioning of the organization by enabling the effective execution of operational and project-related activities through reliable administrative and logistical coordination.

Key responsibilities

• Maintain and update operational records. Keep accurate and up-to-date records of daily operations, schedules, and meetings to ensure smooth workflow and effective communication.

• Identify operational needs. Collaborate closely with the Operations and Project Management teams to identify requirements and support efficient project execution.

• Manage professional travel and vehicle allocation. Oversee business trips of company professionals, coordinate the allocation and use of company vehicles, rental cars, and housing arrangements.

• Incident resolution on-site. Address and resolve any issues affecting professionals during the delivery of their services at client or project sites, ensuring minimal disruption.

• Liaise with suppliers. Communicate with various suppliers to confirm service availability and ensure services meet company standards and needs.

• Invoice management and reporting. Generate, monitor, and report invoices related to operations, maintaining accurate financial records and supporting budget control.

• Actively participate in the monitoring and continuous improvement activities of the system as well as the implementation of the requirements.

About you

• 2-3 years experience

• SAP

• MS Office

• CRM management

• English C1

• Spanish Language is required

• Strong organizational, planning and prioritization skills

• Excellent communication and interpersonal skills

• Attention to detail and precision throughout the work

• Customer orientation

• Flexibility

• Teamwork