Bilingual Japanese IT Service Desk Specialist (JP/EN)

Stark Asia Solutions Inc.; Quezon City; On-site; PHP 1,228,000 - 1,339,000; Full time

Benefits offered by this job

Other company benefits

Job summary

Stark Asia Solutions Inc. is seeking a Japanese IT Service Desk professional to provide technical support to customers in Japanese and English, ensuring high-quality service from our Quezon City location.

The role requires JLPT N2, fluency in Japanese and English, and at least 1 year of IT service desk experience. Working on a shifting schedule with our team will be expected to meet customer needs.

Qualifications

• Must hold JLPT N2 certification.
• Fluent in Japanese and English, both written and verbal.
• At least 1 year of experience in Technical Support / IT Service Desk.
• Strong communication and customer service skills.
• Willing to work on a shifting schedule.

Responsibilities

• Provide technical support and assistance to customers in Japanese and English.
• Deliver excellent service and support to users.
• Handle IT service desk tasks and ticket resolution as needed.

Skills

JLPT N2

Bilingual: Japanese/English

Communication skills

Shift work

Job description

Stark Asia Solutions Inc. is seeking a Japanese IT Service Desk professional to provide technical support to customers in Japanese and English, ensuring high-quality service from our Quezon City location.

The role requires JLPT N2, fluency in Japanese and English, and at least 1 year of IT service desk experience. Working on a shifting schedule with our team will be expected to meet customer needs.