Bilingual CSR - Thai WFH Role | Up to ₱110k salary

Gratitude Philippines; Manila; Remote; PHP 737,000 - 1,228,000; Full time

Benefits offered by this job

HMO coverage

Life insurance

Paid training

Permanent employment

100% Work From Home

Job summary

Premium Bilingual Account (Confidential) is hiring a Thai Bilingual Customer Service Representative for a 100% work-from-home role in the Philippines. The position supports Thai and English-speaking customers, with a competitive salary package up to ₱110,027 and a ₱20,000 sign-on bonus.

Fresh graduates are welcome and no onsite reporting is required. This full-time role offers night and shifting schedules, performance incentives, and additional benefits.

Qualifications

• Fluent in Thai (spoken and written).
• Strong English communication skills.

Responsibilities

• Handle customer inquiries and concerns through designated support channels.
• Communicate professionally with customers in Thai and English.
• Provide accurate information and effective solutions to customer concerns.
• Assist with account-related inquiries and other customer service requirements.
• Maintain high standards of customer satisfaction and service quality.

Skills

Thai language

English fluency

Job description

Thai Bilingual Customer Service Representative (CSR)

100% Work From Home | Up to ₱110,027 Salary Package + ₱20,000 Sign-On Bonus

Company: Premium Bilingual Account (Confidential)

Location: Philippines – 100% Remote

Employment Type: Full-Time | Permanent

Work Setup: Work From Home (No Onsite Reporting Required)

Schedule: Shifting / Night Shifts

Vacancies: 20 Open Positions

Compensation: Up to ₱110,027 Package + ₱20,000 Sign-On Bonus + Performance Incentives

Job Overview

We are urgently hiring fluent Thai-speaking professionals for a premium bilingual customer service account!

This is an excellent opportunity for Thai speakers looking for a competitive compensation package, permanent employment, and the convenience of working entirely from home.

As a Thai Bilingual Customer Service Representative, you will assist customers in both Thai and English, address inquiries, provide account-related support, and ensure an excellent customer experience.

No BPO experience required – Fresh graduates and first-time applicants are welcome!

Key Responsibilities

• Handle customer inquiries and concerns through designated support channels.
• Communicate professionally with customers in Thai and English.
• Provide accurate information and effective solutions to customer concerns.
• Assist with account-related inquiries and other customer service requirements.
• Maintain high standards of customer satisfaction and service quality.

Qualifications

• Fluent in Thai (spoken and written) – Mandatory.
• Good English communication skills.
• With or without BPO experience.
• Fresh graduates are welcome to apply.
• Collections or Order-to-Cash (O2C) experience is an advantage.
• Must be legally eligible to work in the Philippines (TRV / ACR accepted).
• Willing to work shifting schedules, including night shifts.
• Must be amenable to a 100% work-from-home arrangement.
• Available to start ASAP.

Salary & Benefits

• Competitive salary package of up to ₱110,027.
• ₱20,000 Sign-On Bonus.
• Performance-based incentives.
• HMO coverage.
• Life insurance.
• Paid training.
• Permanent employment.
• 100% Work From Home – No onsite reporting required.

Why Apply?

Enjoy a rewarding bilingual career with an attractive salary package, additional sign-on bonus, and the flexibility of working remotely.