Bilingual Admin Assistant - Mandarin and or Cantonese Speaking

JTSworx; Naga; Hybrid; PHP 335,000 - 603,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement opportunities

Healthcare coverage

Retirement plans

Work-life balance initiatives

Job summary

Jetzter Inc in Naga City Camarines Sur is seeking a highly organized Bilingual Healthcare Admin Assistant for a full-time hybrid role. You will support healthcare clients with appointment scheduling, patient records, and courteous customer service.

Fluency in English and Mandarin/Cantonese is essential, with a focus on accuracy, confidentiality, and responsive multitasking in a dynamic team environment.

Qualifications

• Minimum 2 years of experience as an administrative assistant or in a similar customer service role.
• Excellent written and verbal communication in English and Chinese (Mandarin/Cantonese).
• Strong organizational and time management abilities; multitasking and prioritization.

Responsibilities

• Manage and maintain patient appointment schedules.
• Process and update patient records with data accuracy and confidentiality.
• Handle general inquiries from patients and healthcare providers.
• Perform basic administrative tasks such as filing, data entry, and document preparation.
• Assist with special projects and other duties as required.

Skills

Organizational skills

Time management

Customer service

Attention to detail

Positive attitude

Tools

Microsoft Office

Job description

About the role

We are seeking a highly organized and detail-oriented Bilingual Healthcare Admin Assistant to join our dynamic team at Jetzter Inc in Naga City Camarines Sur. In this full-time hybrid role, you will play a vital administrative support function, assisting our healthcare clients with various duties, including managing appointment schedules, processing patient records, and providing exceptional customer service. Fluency in both English, Mandarin and or Cantonese is essential for this position.

Key responsibilities

• Manage and maintain patient appointment schedules, ensuring timely and efficient coordination of bookings
• Process and update patient records, ensuring data accuracy and confidentiality
• Handle general inquiries from patients and healthcare providers, providing prompt and courteous assistance
• Perform basic administrative tasks such as filing, data entry, and document preparation
• Assist with special projects and other duties as required

About you

• Minimum 2 years of experience as an administrative assistant or in a similar customer service role
• Excellent written and verbal communication skills in both English and Chinese
• Strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively
• Proficient in using various office software, including Microsoft Office suite
• Demonstrated attention to detail and commitment to maintaining confidentiality
• A positive, friendly, and customer-focused attitude

Benefits

• Competitive compensation
• Opportunities for career advancement
• Healthcare coverage
• Retirement plans
• Work-life balance initiatives

About us

Jetzter Inc is a leading healthcare provider in the Philippines, known for our commitment to delivering exceptional patient care. We operate a network of hospitals and clinics across the country, with a focus on providing innovative, accessible, and compassionate healthcare services. Our dedicated team of healthcare professionals is driven by a shared mission to improve the lives of the communities we serve.