Benefits Operations Advisor - Data, Systems & Insights

White & Case LLP; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

White & Case LLP's Global Operating Center in Manila hosts an HR Operations function focused on Benefits administration, data integrity, and process improvement. The Benefits Advisor role partners with COE, HRIS, Payroll, and external vendors to ensure accurate outcomes and efficient service delivery.

The role emphasizes data validation, system issue resolution, and continuous improvement initiatives within Benefits programs for a global workforce.

Qualifications

• Bachelor's/College degree required.
• 2–3 years of experience in HR Operations, Benefits Administration, Payroll Administration, HR Shared Services, Reporting, or related field.
• Experience supporting Benefits administration activities is preferred.
• Experience with global stakeholders is advantageous.

Responsibilities

• Provide benefits guidance and consultation to colleagues.
• Interpret and apply Benefits policies, procedures, and eligibility rules.
• Manage complex benefits cases and support issue resolution activities.
• Partner with Benefits COE and vendors to support inquiries.
• Support enrollment, eligibility, and coverage investigations.
• Assist with data quality, reconciliations, and operational reporting.

Skills

Excel proficiency

Data analysis

Stakeholder communication

HRIS systems

Education

Bachelor's/College Degree

Tools

Workday

ServiceNow

Job description

White & Case LLP's Global Operating Center in Manila hosts an HR Operations function focused on Benefits administration, data integrity, and process improvement. The Benefits Advisor role partners with COE, HRIS, Payroll, and external vendors to ensure accurate outcomes and efficient service delivery.

The role emphasizes data validation, system issue resolution, and continuous improvement initiatives within Benefits programs for a global workforce.